providing mental health &
substance abuse  services for
the people of Alameda County ...  
   

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2000 Embarcadero Cove, Suite 400, Oakland, CA  94606
Phone: (510) 567-8100    Driving Directions


Resources for Service Providers

This website is designed to serve as a resource to our growing and diverse Provider Community. It is one of the many ways in which Alameda County Behavioral Health Care Services strives to support the community’s informed access to care. We hope you find this information helpful as you participate in serving our community.













What's New (News Archives)

   
Mandatory Password Change for all Citrix Gateway Users (Effective 02/14/24)

To further protect Alameda County from cyber criminals, password rules have been changed. Effective Wednesday, February 14th, all users will be prompted to change your County network password to a “Passphrase” at their next login. A Passphrase is a much longer version of a password. Click on the link below to access the Citrix Password Change Instructions. New Passphrase rules: Minimum 15 characters in length, Must include 1 uppercase, 1 lowercase, 1 number, 1 special character, Passphrase will expire every 90 days, Passphrase may not contain your account name or your legal name. An example of a Passphrase: Oakland1$th3BestCity. NOTE: Don't use spaces in your passphrase. Some systems may NOT accept spaces and will cause issues.

View INSTRUCTIONS.
SmartCare End User Training (EUT) & Office Hours
Who should attend: ACBH Staff, County Clinics, and Provider Organizations

Description: Post-go-live, SmartCare will be offering one training session per week for Mental Health Services (MHS) and Substance Use Disorder (SUD). This training will focus on registration and enrollment, with service entry training for billing planned in late August and September.

Additional details on the dates and time will be forthcoming. If you have any questions on training or need additional information on any aspect of the implementation process, please feel free to reach out to the SmartCare implementation team at ACBHSmartCare@acgov.org.

SmartCare Training:
  • Visit SmartCare page to view the current training session.

  • If you experience issues when registering for SmartCare Training please reach out to: acbhsmartcare@acgov.org
SmartCare Office Hours:
  • Visit SmartCare page to view the current office hours.

  • Note: We will continue to have SmartCare (SC) daily Office Hours after the system is live, where users can bring their questions and issues, and receive immediate support and guidance.
2024
  • Migration of CG-InSyst SUD Notes and Treatment Plans to CG-SmartCare
    A message brought to you by Clyde Lewis, Director SUD System of Care

    ACBH SUD is finalizing the migration of CG-InSyst SUD notes and Treatment Plans to CG-SmartCare. We anticipate this process will occur in the next few days. After notes are moved from CG-InSyst to CG-SmartCare, migrated notes will be available to edit and finalize.

    View MEMO.
  • Youth Mental Health First Aid
    A message brought to you by ACBH Training Unit and Crisis Support Services of Alameda County

    DATE/TIME: Thursday, March 28, 2024, 9:00am - 4:00pm
    LOCATION: Online, live webinar (*see note below for pre-requisite work)
    AUDIENCE: This training best suited for NON-Clinical staff. Administrative support staff and paraprofessionals who serve clients in Alameda County are especially encouraged to attend.
    TRAINERS: MHFA certified instructors from Crisis Support Services of Alameda County (CSS).
    DESCRIPTION: Mental Health First Aid YOUTH version introduces adults who work with youth to the unique risk factors and warning signs of mental health problems in adolescents, builds understanding of the importance of early intervention, and teaches participants how to help an adolescent in crisis or who may be experiencing a mental health challenge. This eight-hour course includes a five-step action plan to provide initial help and support to an adolescent or young adult who may be experiencing a crisis. Participants will be able to gain confidence to be there for a youth in need of support, friend, family member, or colleague.
    CE CREDIT: Continuing Education (CE) credit for clinicians is not available for MHFA courses.

    View FLYER.
    Click HERE to register (Registration Deadline is March 18).

    *NOTE: This course is a national certification that requires two parts; two hours of pre-course work, and then the online, live course. Please register with the intent to fulfill both components.
  • Community Engagement And Participatory Approaches To Improving Community Health
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Wednesday, March 6, 2024, 10:00am - 12:00pm
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Julia Chinyere Oparah
    DESCRIPTION: This training aims to deepen participants’ understanding of participatory approaches to improving community health. The training introduces participants to the concept of research justice as a tool for gaining insight into the health needs of marginalized community members while also accelerating community engagement. Participants will explore the role of power and inequality in relationships between practitioners and community members and will develop skills related to collaborative inquiry and co-design of health equity initiatives. The workshop addresses the Enhanced National CLAS Standard 12 and 13: Partner with the community to design, implement, and evaluate policies, practices, and services to ensure cultural and linguistic appropriateness.
    CE CREDIT: 3 CEs

    View FLYER.
    Click HERE for the required pre-reading.
    Click HERE to register.
  • Community Based Learning: Holding Space For Race And Other Considerations In The Counseling Field
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Wednesday, February 26, 2024, 1:00pm - 2:30pm
    LOCATION: Online, via Zoom
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINERS: Mahesh Francis and Iesha Brooks
    DESCRIPTION: This training is specifically tailored to support therapists and mental health counselors working with Black clients. This training goes beyond traditional cultural competence training and delves into the nuanced intersections of race, identity, and mental health. Participants will gain insights into the impact of racial trauma and develop practical strategies for fostering a safe and affirming therapeutic space. This training enhances counselors’ ability to navigate and support the diverse experiences of Black clients, ultimately enriching the rapport and clinical alliance and promoting improved outcomes.
    CE CREDIT: N/A

    View FLYER.
    Click HERE to register.
  • Helping Behavioral Health Clients Succeed with Tobacco Treatment Medication
    A message brought to you by Lifelong Medical Care Tobacco Treatment Training Program and ACBH SUD Services

    DATE/TIME: Thursday, February 22, 2024, 9:00am – 10:15am
    LOCATION: Online
    AUDIENCE: Administrative and/or Clinical Staff of Alameda County Behavioral Health (ACBH)- funded substance use treatment and mental health programs
    TRAINER: Cathy McDonald, MD, MPH, Lifelong Tobacco Treatment Training Program
    DESCRIPTION: Participants will learn about tobacco treatment medication and behavior modification and how to explore these treatment options with clients and successfully address tobacco use disorder. Participants will also learn simple ways to help clients manage the common pitfalls of tobacco treatment medication.
    CE CREDIT: Under pending approval for 1.0 hour of continuing education credit for LMFT’s, LCSW’s, LPCC’s, LEP’s, and SUD Counseling Staff

    View FLYER.
    Click HERE to register.
  • RESCHEDULED DATE: Feb 21 - Tackling Tobacco Together • February 2024
    A message brought to you by Lifelong Medical Care Tobacco Treatment Training Program and ACBH SUD Services

    DATE/TIME: Wednesday, February 21, 2024, 1:00pm – 4:30pm
    LOCATION: Online
    AUDIENCE: Administrative and/or Clinical Staff of Alameda County Behavioral Health (ACBH)- funded substance use treatment and mental health programs
    TRAINER: Tara Leiker, Ph.D., Lifelong Tobacco Treatment Program
    DESCRIPTION: A Deep Dive into Tobacco Cessation Treatment Within Priority Populations
    CE CREDIT: 3

    View FLYER.
    Click HERE to register.
  • Cultural Humility: Working In Partnership With Providers And Clients
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Wednesday, March 13, 2024, 9:00am - 12:00pm
    LOCATION: 5th Floor Gail Steele Conference Room, Alameda County Behavioral Health 2000 Embarcadero Ave, Oakland
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and it’s contracted provider staff.
    TRAINER: Dr. Melanie Tervalon
    DESCRIPTION: Cultural Humility Principles: lifelong process of critical self-reflection, redress power imbalances, develop partnerships with communities and advocate and maintain institutional accountability.
    CE CREDIT: N/A

    View FLYER.
    Click HERE to register.
  • RFPQ #24-02 SNF STP Addendum No. 1
    A message brought to you by ACBH Contracts/Procurement Unit

    RFPQ 24-02 Skilled Nursing Facility Special Treatment Program Calendar of Events has been updated. New Question and Answer Period, new Response Due Date and new Award Date are included in Addendum No 1.

  • ACBH HONORS BLACK HISTORY MONTH
    A message brought to you by The Health Equity Division

    The Health Equity Division is pleased to honor Black History Month.

    View MEMO.
  • RFP #23-02 Washington Hospital Emergency Dept. Program Awardee
    A message brought to you by ACBH Contracts/Procurement Unit

    Alameda County Behavioral Health is pleased to announce the award of RFP 23-02 Washington Hospital Emergency Department Program to Portia Bell Hume Behavioral Health and Training Center.

    Please see Board Letter and Minute Order below.
  • Developing Effective Communication Strategies for Crisis Intervention in Behavioral Health
    A message brought to you by ACBH Workforce and Training Unit

    DATE/TIME: Thursday, February 29, 2024, 9:15am - 4:15pm
    LOCATION: Online via Zoom (pre-registration required)
    AUDIENCE: ACBH and contracted CBO clinical staff.
    TRAINER: Marya Wright, MSW
    DESCRIPTION: The workshop will cover key concepts related to crisis intervention, including common crisis situations, reactions to crisis, and the role of communication in crisis intervention. Participants will learn about different types of communication, including verbal and non-verbal communication, active listening skills, and empathy and rapport building. The course will also cover ethical considerations related to crisis intervention, including confidentiality, privacy, and professional boundaries.
    CE CREDIT: 6 CEs available for: LCSW, LMFT, LEP, LPCC, PsyD, PhD, RN and CADC

    View FLYER.
    Click HERE to register.
  • RFPQ #24-02 Skilled Nursing Facility Special Treatment Program
    A message brought to you by ACBH Contracts/Procurement Unit

    ACBH is pleased to announce the release of RFPQ #24-02 Skilled Nursing Facility Special Treatment Program. The intent of this Request for Pre-Qualification (RFPQ) is to identify qualified Bidders who are a Skilled Nursing Facility (SNF) with a Special Treatment Program (STP) designation.

    Please click the links below to review the documents related to this RFPQ:
  • SmartCare Launch Updates
    A message brought to you by Vanessa Baker, Deputy Director, Plan Administration and SmartCare Executive Sponsor

    SmartCare (SC) is currently live for both Specialty Mental Health Services and Substance Use Disorder, for Client Registration, Program Enrollment, Annuals and Discharges.

    View MEMO.
  • Environmental Impacts On African Americans Mental Health
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Friday, February 23, 2024, 9:00am – 1:30pm
    LOCATION: Online via Zoom
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINERS: Delane Casiano, MD & Karriem Salaam, MD
    DESCRIPTION: This course will examine historic and contemporary effects of environmental injustice, and climate change on mental health and well-being in BIPOC communities and strategies to mitigate these impacts while promoting wellness, mental health, and resilience in this population.
    CE CREDIT: 3.5

    View FLYER.
    Click HERE to register.
  • ACBH Policy Manual Updates
    A message brought to you by the Office of Plan Administration

    The following policy and procedure was recently revised in the ACBH Policy and Procedures Manual:

    200-2 Authorization of SMHS (1/18/24)
  • ACBH Practice Guidelines
    A message brought to you by ACBH Quality Assurance

    The purpose of this memo is to inform providers of the launch of a new ACBH Practice Guidelines Manual.

    View MEMO.
  • ACBH Practice Guidelines
    A message brought to you by ACBH Quality Assurance

    The purpose of this memo is to inform providers of the launch of a new ACBH Practice Guidelines Manual.

    View MEMO.
  • Tobacco 101 and Tobacco Use Disparities
    A message brought to you by Lifelong Medical Care Tobacco Treatment Training Program and ACBH SUD Services

    DATE/TIME: Friday, February 2, 2024, 12:00pm – 1:00pm
    LOCATION: Online
    AUDIENCE: Administrative and/or Clinical Staff of Alameda County Behavioral Health (ACBH)- funded substance use treatment and mental health programs
    TRAINER: Tara Leiker, Ph.D., Lifelong Tobacco Treatment Program
    DESCRIPTION: This 1-hour training will provide an introduction to tobacco use and basic treatment possibilities. It will take a deeper look into disparities that exist within tobacco use in California, and specifically Alameda County. Participants will learn about health literacy and disparities in tobacco use and control and how to integrate this knowledge with best practices into a standard delivery of care.
    CE CREDIT: N/A

    View FLYER.
    Click HERE to register.
  • Turning Your Dreams Into Achievable Goals
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Wednesday, February 7, 2024, 10:00am - 11:30am
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Donna Quarles, Certified Life Coach
    DESCRIPTION: Learn how to make achievable goals to turn dreams into reality and how to create an action plan and break it down into manageable bite sized pieces to achieve success.
    CE CREDIT: N/A

    View FLYER.
    Click HERE to register.
  • Financial Understanding and Wellness, Estate planning, Wills and Trust
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Tuesday, February 27, 2024, 10:00am - 11:30am
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Cathy Jackson-Gent
    DESCRIPTION: Understanding why the financial gap exists. Explore key elements for financial success, such as; Define generational wealth, Identify ways to protect what you own, Steps to building an estate. Learning outcomes include learning more about: Budgeting, Goal Setting and Credit.
    CE CREDIT: N/A

    View FLYER.
    Click HERE to register.
  • Self-Awareness, Self-Care and Emotional Intelligence
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Tuesday, February 13, 2024, 10:00am - 11:30am
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Jennifer James Muhammad, Life Coach and Strategist
    DESCRIPTION: Learning Outcomes: Self assessment, Engage in productivity planning and Understanding life design
    CE CREDIT: N/A

    View FLYER.
    Click HERE to register.
  • Self Care Becoming the Best You
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Wednesday, January 24, 2024, 10:00am - 11:30am
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Dr. Renisha Coleman
    DESCRIPTION: Self-care is equally important for men and women. This training course will bring awareness to self-care and how practicing self-care can help you to improve and maintain good mental health. You will learn how self-care can positively impact your mental well-being, including activities that promote wellness that can lead you to a healthier and more balanced life. You will leave this training understanding why you should start or continue practicing self-care to become your best.
    CE CREDIT: N/A

    View FLYER.
    Click HERE to register.
  • Upcoming Changes to Minor Consent Laws
    A message brought to you by ACBH Quality Assurance

    This memorandum is to announce approval of Assembly Bill No. 665 that will align existing laws related to minor legal consent to mental health treatment on an outpatient basis or to residential shelter services, and Medi-Cal reimbursement rules related to minor consent.

    View MEMO.
  • Using Energy Medicine and Energy Psychology to Teach Youth Self and Co-Regulation from a Trauma Informed Perspective
    A message brought to you by the ACBH Training Unit

    DATE/TIME: Tuesday, January 30, 2024, 9:00am - 12:30pm
    LOCATION: Online
    AUDIENCE: Alameda County Behavioral Health and contracted provider staff.
    DESCRIPTION: Many system-involved youth and their families are survivors of interpersonal violence and other traumatic experiences which impact their ability to regulate their nervous systems. Those who work with them often find themselves becoming dysregulated in the process of learning about their client’s experiences. Learn simple techniques from the fields of energy medicine and energy psychology which providers can teach to youth and families and use themselves to regulate their nervous systems.

    View FLYER.
    Click HERE to register.
  • RFPQ #22-06 Housing Support Program Award
    A message brought to you by ACBH Contracts/Procurement Unit

    ACBH is pleased to announce RFPQ #22-06 Housing Support Program contract award to Marymount Villa, LLC.

    Please click the links below to review the documents related to this RFPQ:
  • RFPQ #24-01 Eating Disorder Treatment Services
    A message brought to you by ACBH Contracts/Procurement Unit

    ACBH is pleased to announce the release of RFPQ #24-01 Eating Disorder Treatment Services. The intent of this Request for Pre-Qualification (RFPQ) is to identify qualified Bidders interested in providing eating disorder (ED) treatment services through a pool of contractors.

    Please click the links below to review the documents related to this RFPQ:
  • AATA Training: Self-Care Perimenopause and Menopause among Black Women
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Friday, January 26, 2024, 9:00am - 1:30pm
    LOCATION: Online via Zoom
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Karinn Glover, MD, MPH
    DESCRIPTION: This course will address some basic biological changes that are part of the normal life cycle for women and will explore some of the mental health challenges that are part of this process for Black women.
    CE CREDIT: 3.5 CE Hours

    View FLYER.
    Click HERE to register.
  • Community Based Learning: Design Love & Life In 5 Shifts
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Wednesday, January 17, 2024, 10:00am - 11:30am
    LOCATION: Online via Eventbrite
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Julius Jackson
    DESCRIPTION: The webinar emphasizes the importance of activating loving experiences, short-circuiting negative experiences, and understanding one's true power in love. The three I's (Immediate, Inspired, Intelligent) are presented as keys to unlock divine action and create a life of fulfillment and purpose.

    View FLYER.
    Click HERE to register.
  • Financial Understanding and Wellness
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Wednesday, January 10, 2024, 10:00am - 11:30am
    LOCATION: Online via Eventbrite
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Cathy Jackson-Gent
    DESCRIPTION: Understanding why the financial gap exists. Explore key elements for financial success, such as budgeting, goal setting, spending types, credit and strategies.

    View FLYER.
    Click HERE to register.
  • Cultural & Community: An Indigenous Perspective on Healing from Historical & Contemporary Trauma
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Wednesday, January 31, 2024, 10:30am - 12:30pm
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Dr. Anton Treuer
    DESCRIPTION: Join celebrated Native American racial equity educator and scholar, Anton Treuer, for a deep dive into community-defined healing practices and strategies for mental health and addiction recovery, with a special focus on practices to help address historical and contemporary trauma. Treuer is Ojibwe, from the Leech Lake Reservation in northern Minnesota. His groundbreaking scholarship and service as a spiritual leader in Native spaces has equipped him with an authentic perspective on the most important work of our time and our individual and collective quest for healing. The session thus addresses directly the National CLAS Standards Principal Standard 1: “Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy, and other communication needs.”
    CE CREDIT: 3 CEs, includes one-hour of preparatory reading and 2-hours of workshop time.

    View FLYER.
    Click HERE for the Required Pre-Reading.
    Click HERE to register.
  • ADULT Mental Health First Aid Training
    A message brought to you by ACBH Training Unit

    DATE/TIME: Wednesday, January 24, 2024, 9:00am - 4:00pm
    LOCATION: Online (plus 2-hour commitment to complete online pre-course work prior to the training)
    AUDIENCE: This training is best suited for Non-Clinically licensed staff. Administrative staff and others who serve clients in Alameda County are especially encouraged to attend.
    TRAINERS: MHFA certified instructors from Crisis Support Services of Alameda County (CSS).
    DESCRIPTION: Mental Health First Aid is an eight-hour course that gives a general overview of how to identify, understand, and respond to signs of mental health and substance use disorders. Six (6) hours of training is completed via an online live class, and 2 hours is completed PRIOR to class as independent study. Due to class size limitations, it is important to sign up with the intent to complete both the pre-work and participate in the full day training. MHFA teaches a five-step action plan to provide initial help and support to someone who may be experiencing a mental health or substance use crisis. Participants will be able to gain confidence to be there for a friend, family member, or colleague. Mental Health First Aid was designed for the general public to receive basic mental health information, reduce stigma, and enhance the safety net within our communities. Participants who complete the full course will receive a certificate from the National Mental Health First Aid organization, good for 3 years.
    CE CREDIT: N/A

    View FLYER.
    Click HERE to register.
  • Introduction to Family-Based Treatment for Treating Eating Disorders in Children and Adolescents
    A message brought to you by Child and Young Adult System of Care

    DATE/TIME: February 14, 2024 - April 10, 2024, 1:00pm - 2:30pm (8 sessions)
    LOCATION: Online via Zoom
    AUDIENCE: Alameda County ACBH outpatient clinicians (County, Community-Based Organizations, Mental Health Network) working directly with clients who exhibit signs and symptoms of eating disorders are highly encouraged to attend.
    TRAINER: Helen Savin, LCSW, Eating Disorder Consultant
    DESCRIPTION: This training offers up to 12 hours of instruction designed for outpatient clinicians to learn and practice principles of Family Based Treatment (FBT) to treat children and adolescents with eating disorders.
    CE CREDIT: Up to 12 CE credits

    View FLYER.
2023
  • Community Based Learning For Self Assessment; Productivity Planning; Understanding Life Design
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Thursday, December 14, 2023, 10:00am - 11:30am
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Jennifer James Muhammad
    DESCRIPTION: Wellness in the Workplace: Self assessment; Engage in productivity planning; Understanding life design
    CE CREDIT: N/A

    View FLYER.
    Click HERE to register.
  • Community Based Learning: Financial Understanding and Wellness
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Monday, December 11, 2023, 10:00am - 11:30am
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Cathy Jackson-Gent
    DESCRIPTION: Understanding why the financial gap exists. Explore key elements for financial success, such as budgeting, goal setting, spending types, credit and strategies.
    CE CREDIT: N/A

    View FLYER.
    Click HERE to register.
  • New Staff Announcement
    A message brought to you by Kate Jones, Director of Adult and Older Adult System of Care

    I am pleased to announce the appointment of a Senior Program Specialist to the Adult and Older Adult System of Care.

    Monica White joined the AOASOC team on Nov 27, 2023, and reports directly to Kate Jones, Director, Adult and Older Adult System of Care.

    View MEMO.
  • Community Based Learning: Self-Care Leadership Development
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Tuesday, December 5, 2023, 10:00am - 11:30am
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Alicia Jacobs
    DESCRIPTION: (1) To use business acumen and teaming skills to deploy strategic and tactical skills for individual and workforce growth and transformations to optimize desired performance. (2) To align individuals with their personal mission, vision, values, and goals to achieve desired personal outcomes. (3) To empower individuals to chart their personal and career paths and receive recognition for their talents.
    CE CREDIT: N/A

    View FLYER.
    Click HERE to register.
  • Community Based Learning Online: Strategies for Reentry
    A message brought to you by the Office of Ethnic Services, Health Equity Division
    DATE/TIME: Saturday, December 2, 2023, 10:00am
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Dr. Stacy Thompson
    DESCRIPTION: Strategies for Reentry, Formerly Incarcerated And Justice System Impacted: (1) Formulate an action plan to a successful journey towards life goals. (2) Identify the tools and resources needed to reach those goals.(3) Build a comprehensive model of productivity and support in line with a viable life-plan, which can be duplicated and institutionalized.
    CE CREDIT: N/A

    View FLYER.
  • Fiscal Year 2023-24 Rate-Based Contract Reimbursement
    A message brought to you by ACBH Quality Assurance

    The purpose of this memo is to provide information on ACBH is further extending the monthly actual cost reimbursement through the third quarter of Fiscal Year (FY) 2023-24 (July 2023 – March 2024).

    View MEMO.
  • SUD Audit - Hold the Dates! January 9 - 11, 2024
    A message brought to you by ACBH Substance Use Disorder (SUD)

    The Alameda County FY 2023-2024 Substance Use Disorder External Quality Review (EQR), commonly referred to as EQR, will be rendered virtually on January 9 - 11, 2024. Please update your calendars and hold these dates!

    THE EQR AGENDA AND MEETING INVITATIONS ARE FORTHCOMING AND WILL BE SENT BY THE QUALITY IMPROVEMENT & DATA ANALYTICS (QIDA) DIVISION.

    If you have questions, please contact Chet Valentino, Director, Quality Improvement and Data Analytics Division: chet.meinzer@acgov.org.

    View FLYER.

  • A New Beneficiary Handbook Consumer Notice
    A message brought to you by ACBH Quality Assurance

    ACBH has issued a new Beneficiary Handbook Consumer Notice, dated December 1, 2023, (see QA Informing Materials Page, Section C.3.). Providers are required to post this notice in a visible and accessible area of the office or lobby within the provider’s organizations by December 1, 2023. ACBH’s Site Certification Team will ensure Consumer Notices are posted at provider organizations during on-site reviews for Medi-Cal site certification.

    Please share this important information within your organizations to ensure updated Consumer Notices are posted and beneficiaries are notified of the upcoming changes.

    More information is available in the 2023 Consumer Notice Announcing Changes to ACBH’s Beneficiary Handbooks Effective January 1, 2024 memo issued on November 28, 2023.

    For questions, please contact QAIM@acgov.org.

  • Diagnosis Codes Available for Medi-Cal Claiming Post CalAIM
    A message brought to you by ACBH Quality Assurance

    The purpose of this memo is to provide overarching concepts for consideration when submitting Medi-Cal claims, and to notify providers of availability of 1) New resource documents containing International Classification of Diseases (ICD) codes most appropriate for use for claiming of behavioral health Medi-Cal services (mental health and substance use disorder), 2) Supplemental resource document to assist diagnosis entry into SmartCare.

    View MEMO.
  • RFP #22-01 Eating Disorder Treatment Services Questions & Answers No. 2

    ACBH Is pleased to announce Questions & Answers No. 2 for this RFP.

    Click the link below to view the document. Please note SLEB information.
  • Native American Heritage Month (November 2023)
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    Alameda County Behavioral Health is pleased to recognize November as Native American Heritage Month. We pause to acknowledge and honor the history, spirit, tradition, culture, and land of indigenous communities across this nation with special consideration for the Ohlone people of this region.

    This month is also an opportunity to become familiar with the history of the First People of the United States and the unique challenges they face both historically and in the present. In this time of reflection and remembrance it is important to also acknowledge that part of the healing process for indigenous communities is to not only acknowledge the Ohlone and other indigenous peoples past we also want to acknowledge the present and affirm the ways healing and repair are taking root today

    View FLYER.
  • "Eating Disorders Treatment: Best Practices" Training
    A message brought to you by ACBH Workforce, Education, and Training Unit

    This training is now full and there is a waiting list. If you are interested in adding your name to the waiting list, please email the Training Unit at Training.Unit@acgov.org. Please let us know if you have any additional questions.

    DATE/TIME: Friday, December 1, 2023, 9:00 am - 4:30 pm
    LOCATION: Online
    AUDIENCE: ACBH and contracted CBO clinical staff
    TRAINER: Lynn Tracy, PhD.
    DESCRIPTION: This course is designed to provide an overview of the best practices for psychological care for eating disorders including diagnosis, assessment, and treatment strategies. The course will integrate current research and theory on the development and maintenance of disordered eating including the impact of implicit bias against body diversity, trauma, and racism. Training goals are that participants will leave with an understanding of eating disorders, the skills to support affected individuals, and the commitment to promoting a more compassionate and informed approach to eating disorder treatment.
    CE CREDIT: 6 CEs available

    See FLYER for details.
  • African American Technical Assistance Training Program (AATA) - Between a Rock and a Hard Place
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Friday, December 1, 2023, 9:00 am - 1:30 pm
    LOCATION: Online
    AUDIENCE: Community-Based Organizations and ACBH contracted Mental Health and Substance Use Disorder Provider staff.
    TRAINER: Skyler Jacksin, PhD.
    DESCRIPTION: This course will provide an overview of (1) the mental health disparities that shape the lives of African American LGBTQ+ individuals, (2) the role of stigma (e.g., racism, heterosexism, intersectional stigma) in shaping the mental health outcomes of African American LGBTQ+ people, and (3) best practices in intervening to support stigma coping, mental health, and resilience among African American LGBTQ+ people.
    CE CREDIT: 3.5

    See FLYER for details and REGISTRATION.
  • Changes to SUD Program Types in SmartCare
    A message brought to you by ACBH Quality Assurance

    The purpose of this memo is to announce the changes for three SUD program types: Recovery Support, Perinatal and Parenting (3.1, 3.3 and 3.5 Level of Care), and SUD Adult or Child Residential (3.1, 3.3 and 3.5 Level of Care) effective with SmartCare on 7/1/2023.

    View MEMO.
  • Returning Citizens Virtual Series - Family & Children
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE/TIME: Thursday, November 16, 2023, 10:00 am - 11:30 am
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINERS: ACBH & Health & Human Resource Education Center (HHREC)
    DESCRIPTION: This virtual training/panel discussion has been created to explore it's impact on the health and well being of our community! This episode will address how mass incarceration impacts family & children. We will explore the short and long-term effects of parental separation, financial strain, education disruption, and the emotional and mental health challenges. As with all episodes we will employ an expert panel to seek strategies and solutions for service providers and those directly impacted.
    CE CREDIT: N/A

    See FLYER for details and REGISTRATION.
  • Congratulations to the Spanish Speaking Mental Health First Aid Trainers
    A message brought to you by ACBH Workforce, Education, and Training Unit

    ACBH Workforce, Education, and Training Unit is proud to announce our newest cohort of Spanish Speaking Mental Health First Aid Instructors. The new Mental Health First Aiders come from a variety of different Alameda County Community Based Organizations as well as our own. They are dedicated to bringing this essential training to the different Spanish Speaking Alameda County communities and are busy planning their first trainings, which will be a combination of in-person and virtual.

    Please join us in congratulating the following incredible individuals.

    View ANNOUNCEMENT.
  • SmartCare Launch Updates
    A message brought to you by ACBH Quality Assurance

    ACBH continues with its phased transition to SmartCare (SC). We are now in the middle of the second phase of the Substance Use Disorder (SUD) SmartCare launch. This memo is to provide further updates and guidance to assist our partners in the successful implementation of SmartCare.

    View MEMO.
  • RFP 23-01 Transition Age Youth Forensic (TAY) Forensic Full-Service Partnership (FSP)
    A message brought to you by ACBH Contracts/Procurement Unit

    ACBH is pleased to announce the award of RFP 23-01 Transition Age Youth Forensic, Diversion and Reentry Full-Service Partnership to Bay Area Community Services (BACS).
    Please click the links below to review the documents related to this RFP:
  • Dia de Los Muertos Celebration
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    Please join the Health Equity Division, Office of Ethnic Service in celebrating Dia de Los Muertos in Oakland's Fruitvale neighborhood.
    DATE/TIME: Sunday, October 29, 2023, 10am – 5pm
    LOCATION: International Blvd at Fruitvale Ave, Oakland, CA

    View FLYER.
  • Space Still Available! Law & Ethics for County Healthcare Providers - Oct 27, 2023
    A message brought to you by ACBH Workforce, Education, and Training

    DATE/TIME: Friday, October 27, 2023, 9:00 am - 4:30 pm
    LOCATION: Online, live webinar (for webinar, use Safari, Firefox, Chrome, or Edge as your browser)
    AUDIENCE: This is a collaborative training for Alameda County’s HCSA agency and its departments, including: Office of Agency Director, Behavioral Health, Public Health, and Environmental Health. Direct service staff, contracted providers, and contracted CBO staff who work with PHI are especially encouraged to attend.
    TRAINER: Garrett Law LLP – Linda J. Garrett, Esq. and Andrew Garrett, Esq.
    DESCRIPTION: This 6-hour web-based workshop will review new legislation that affects healthcare providers in California, or their patients/clients. It will also alert participants to changes in the law that directly impacts involuntary “hold” patients’ Due Process rights when they have not been released from a hold after 72 hours. Finally, we will look at the perils of social media for healthcare providers when anything work-related is posted, and best practices for disengaging with difficult patients.
    CE CREDIT: 6 CEs will be available for BBS-licensed clinicians, RNs, SUD counselors, Ph.D., PsyDs, M.D.s, and D.O.s

    See FLYER for details and REGISTRATION.
  • CYASOC Announcement
    A message brought to you by the Child and Young Adult System of Care

    Greetings everyone,

    After nearly fourteen years of services with Alameda County Behavioral Health (ACBH), I am leaving my role as the Director of the Child and Young Adult System of Care. I have taken a leadership position in another organization, and my last day with ACBH will be Friday, November 10, 2023. My departure marks the conclusion of many years of what I’d like to say has been time well spent with the County. I have truly enjoyed my tenure here and value the internal and external relationships built over the years. Thank you for your hard work, partnership, and dedication. It has been my pleasure to work alongside you in service to the community.

    Be well and take care,

    Lisa Carlisle, M.Ed, MA
    Director, Child & Young Adult System of Care

  • CQRT Combined Procedures and SUD Checklist
    A message brought to you by ACBH Quality Assurance

    This memorandum announces the roll out of a new Clinical Quality Review Team (CQRT) Checklist, simplified CQRT process, and a combined SMHS/DMC-ODS CQRT Procedures document.

    View MEMO.
  • Holiday Blues & Suicide Prevention Awareness

    A message brought to you by the Office of Ethnic Services, Health Equity Division
    DATE: Saturday, November 11, 2023, 11am
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    SPEAKER: Ms. Lynette Mackey
    DESCRIPTION: Alameda County Behavioral Health Community Based Learning: Holiday Blues & Suicide Prevention Awareness
    CE Credits: N/A

    View FLYER.
    Click HERE to register.
    Join HERE.
  • Black Man It's OK To Cry
    A message brought to you by the Office of Ethnic Services, Health Equity Division

    DATE: Saturday, October 21, 2023, 11am
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Chaplain Sheree’ Lewis
    GUEST SPEAKERS: Justinian Constantine & Pastor Kevin D. Hurd
    DESCRIPTION: Alameda County Behavioral Health Community Based Learning: BLACK MAN, IT’S OK TO CRY. YOU HAVE PERMISSION TO GRIEVE!
    CE Credits: N/A

    View FLYER.
    Click HERE to register.
    Join HERE.
  • Invitation to the AHS SUD Treatment Program Open House: October 26, 2023
    A message brought to you by the Office of Deputy Director of Clinical Operations

    Alameda Health System's Outpatient Substance Use Disorders (SUD) Treatment Department would like to invite you to our upcoming Open House at Highland Hospital! Come learn more about our recovery services, supportive community, tour the facilities, enjoy refreshments, and take-home fun swag!

    Our interdisciplinary outpatient SUD Department includes our Road to Recovery behavioral health care team and our Bridge Clinic medical team. We offer comprehensive wraparound services to clients seeking substance use disorder and mental health services to help them achieve and maintain their recovery while improving their overall well-being.

    Event Details:

    Date: Thursday, October 26, 2023

    • Session 1: 1:00PM, Presentation (Wing OA3, third floor) and tour to follow (Wing OA1, first floor)
    • Session 2: 3:00PM, Presentation (Wing OA3, third floor) and tour to follow (Wing OA1, first floor)

    Location: 1411 E. 31st St., Wing OA3, Room A (third floor), Oakland, CA 94602

    View FLYER.
  • Reminder - GISP Application Are Due By Monday, October 16, 2023
    A message brought to you by Workforce Development, Education & Training Unit

    Alameda County Behavioral Health (ACBH) is pleased to announce that the FY2023-24 application cycle for the Graduate Intern Stipend Program (GISP) is now open!

    PLEASE INSTRUCT STUDENTS TO COMPLETE AND SUBMIT THE APPLICATION ONLINE ON OR BEFORE THE DEADLINE OF MONDAY, OCTOBER 16, 2023. We are looking for student applicants who meet eligibility requirements and are from diverse backgrounds to help increase the cultural responsiveness of our system, bridge gaps in skill sets, and improve language capacity. Please inform your 2023-24 school year students about this great opportunity to enhance their internship experience.

    Each stipend is worth up to $6,000 for a maximum of 720 internship hours. The stipend amount will be pro-rated if the student works less than the maximum 720 hours.

    For questions, please contact the ACBH Internship Program at ACBHInternshipProgram@acgov.org

    The application, instructions, and eligibility requirements are posted HERE.

    View MEMO.
  • Community Based Learning: Liberatory Leadership Certificate Program
    A message brought to you by the Office of Ethnic Services
    DATE: October 11, 18, 25 & November 1, 9am – 12pm
    LOCATION: Oakstop - 274 14th Street - Downtown Oakland
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Nikole Lim
    DESCRIPTION: THIS IS A FREE TRAINING. You will participate in 4 Wednesday Sessions: October 11, 18, 25 & November 1, 9am – 12pm
    Sessions cover:
    • Emotional Safety in Leadership
    • Transformational Leadership
    • Appreciative Leadership
    • Sustaining Leadership
    CE Credits: N/A

    See FLYER for details.
    Click HERE to register via Eventbrite.
  • Returning Citizens Virtual Series
    A message brought to you by the Office of Ethnic Services

    DATE: Thursday, October 26, 2023, 10:00am - 11:30am
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINERS: Michael Bennett and Succatti Shaw
    DESCRIPTION: This virtual training/panel discussion has been created to explore it's impact on the health and well-being of our community!
    CE Credits: N/A
    Click HERE to register via Eventbrite.
  • Homeless Resources Fair on November 9
    A message brought to you by ACBH Health Equity Division
    ACBH's Health Equity Division is pleased to partner with the Office of Board President Nate Miley and a host of local agencies in hosting the Homeless Resources Fair.

    DATE/TIME: Thursday, November 9, 2023, 10am – 3pm
    LOCATION: East Oakland Faith Deliverance Center Parking Lot, 7425 International Blvd, Oakland, CA
    View FLYER.
  • RFP #23-03 Early Childhood Mental Health Prevention and Early Intervention Program
    A message brought to you by ACBH Contracts/Procurement Unit

    ACBH is pleased to announce RFP #23-03 Early Childhood Mental Health Prevention and Early Intervention Program. The intent of this RFP is to seek proposals to provide early childhood mental health (ECMH) early intervention services for children living in Alameda County, from birth up to their eighth birthday, and their family/caregivers.

    Please click the links below to review the documents related to this RFP:
  • African American Technical Assistance & Training Program
    A message brought to you by the Office of Ethnic Services

    DATE: Friday October 27, 2023, 9:00am - 1:30pm
    LOCATION: Register FREE via Eventbrite (Zoom Link will be sent after registration)
    AUDIENCE: Community-Based Organizations and ACBH contracted Mental Health and Substance Use Disorder Provider staff.
    TRAINERS: Delane Casiano, MD. and Karriem Salaam, MD.
    DESCRIPTION: This course will examine factors that contribute to anxiety disorders among African American youth and young adults along with clinical strategies to promote wellness, mental health, and resilience in this population.
    CE Credits: 3.5
    See FLYER for details.
    Click HERE to register.
  • NOW OPEN! Oct 1- Nov 30, Applications For Behavioral Health Loan Repayment Program
    A message brought to you by ACBH Workforce Development

    Alameda County Behavioral Health (ACBH) Workforce Education and Training (WET) is pleased to announce that the 3rd round of the State Behavioral Health Loan Repayment Program (BHLRP) will open from October 1 through November 30 for FY 2023/24.

    The Greater Bay Area (GBA) Regional Partnership through the State Health Care Access and Information (HCAI) has developed a Behavioral Health Loan Repayment Program (BHLRP) opportunity. GBA and ACBH WET has partnered with the California Mental Health Services Authority (CalMHSA) to make funding available to eligible clinical service providers in Alameda County. Under this current structure, Round 3 will be the final opportunity for the BHLRP.

    BHLRP will award up to $10,000 to qualified clinical providers towards existing educational loans. Awardees must work within the ACBH county-operated or ACBH-contracted community-based mental health organizations (CBOs) and commit to a 12-month service obligation in a recognized hard-to-fill or hard-to-retain position.

    For more information, click the MEMO.

    For Alameda County’s eligibility criteria, please see: ACBH Eligibility Criteria.

    All potential applicants are highly encouraged to complete an application on the State Health Care Access and Information’s (HCAI) central application portal: BHP Central Application 2023-24.

    For an outline and details of the State Behavioral Health Loan Repayment Program and the Program Flyer, see the Alameda County BHLRP Program Guide
    BHLRP Program Flyer
  • DMC-ODS Smart Care Go-Live Updates
    A message brought to you by ACBH Quality Assurance

    ACBH is progressing in its transition to SmartCare (SC). This memo aims to offer further updates and guidance to assist our partners in the successful implementation of SmartCare. The initial phase which commenced in August, marked the launch of SmartCare for Specialty Mental Health Services (SMHS), focusing on Registration and Program Enrollment. We are now gearing up for the second phase, which involves the launch of Substance Use Disorder (SUD) services within SmartCare.

    This phase will focus on creating new clients, collecting basic demographic information and completing program enrollments for Non-CalOMS Programs.

    Click to view the MEMO.
  • RFP #23-04 LGBTQIA+ Youth And Young Adult Early Intervention Program
    A message brought to you by the ACBH Contracts Unit


    ACBH is pleased to announce RFP #23-04 LGBTQIA+ Youth And Young Adult Early Intervention Program. The intent of this RFP is to seek proposals to provide early intervention services to Lesbian, Gay, Bi-sexual, Transgender, Gender Non-binary, Gender Non-conforming, Queer or Questioning, Intersex, Asexual, and more on the gender and sexuality spectrum (LGBTQIA+) youth and young adults (Y/YA).

    Please click the links below to review the documents related to this RFP:
  • Multi-County Suicide Prevention Summit 2023
    A message brought to you by the Office of Ethnic Services

    DATE/TIME: Thursday, September 28, 2023, 8:30 am – 4:30 pm
    LOCATION: Online via Zoom: https://us02web.zoom.us/webinar/register/WN_cpIyolcUT_-Vij7k6IhGPw
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Contact: Lisa Crossley for more information: lcrossley@fresnocountyca.gov
    DESCRIPTION: Please see the information attached and below regarding a virtual Multi-County Suicide Prevention Summit that is free for county staff, taking place Thursday, September 28th. You can register via the link below. If you have any questions, please contact Lisa Crossley at lcrossley@fresnocountyca.gov. Thank you to Fresno County for sharing this great event!

    Registration for the Multi-County Suicide Prevention Summit on Thursday September 28th is now open. This all-day virtual summit is FREE. Six (6) Continuing Education Units will be available at no cost for LMFTs, LPCCs, LEPs and/or LCSWs, as well for substance use counselors eligible for (CCAPP) continuing education courses. To secure your spot, register for this event by clicking the link below.

    https://us02web.zoom.us/webinar/register/WN_cpIyolcUT_-Vij7k6IhGPw
    CE CREDIT: Free Continuing Education Credits are Available!
    CLAS STANDARDS: This Training meets one of the CLAS Standards, but does NOT offer Continuing Education Units

    REGISTRATION LINK: https://us02web.zoom.us/webinar/register/WN_cpIyolcUT_-Vij7k6IhGPw
  • Mental Health Services With Latinx Populations: An Antiracist And Intersectional Approach
    A message brought to you by the Office of Ethnic Services

    DATE/TIME: Monday, October 16, 2023, 10:30 am – 12:30 pm
    LOCATION: Online via Zoom: Webinar Registration - Zoom
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Dr. Laura Minero
    DESCRIPTION: An Antiracist and Intersectional Approach will address the psychological impact of systemic discrimination on Latinx people at the intersection of race/ethnicity, immigration, and sexual identity. This workshop will guide attendees in examining their own axis’s of privilege and oppression and how to actively reduce power dynamics inherent to provision of mental health services with Latinx communities. Finally, the workshop will introduce liberation as a framework for addressing the ongoing radical healing practices that can support Latinx communities.

    CE CREDIT: 3 CEs, includes one-hour of preparatory reading and 2-hours of workshop time.

    See FLYER
  • Community Based Learning: Returning Citizens Series - Housing, Homelessness & Hope
    A message brought to you by the Office of Ethnic Services

    DATE/TIME: September 28, 2023, 10:00 AM – 11:30 AM
    LOCATION: See Flyer for Registration Information
    AUDIENCE: Alameda County Behavioral Health staff and contracted provider staff.
    PANELISTS: Michael Bennett and Succatti Shaw
    DESCRIPTION: This virtual training panel discussion has been created to explore it's impact on the health and well being of our community!

    Join us for this episode on the topic of housing, homelessness, and hope. Panelists, Michael Bennett and Succatti Shaw will share their personal journey as it relates to housing costs and homelessness and its impact on individuals who have previously been incarcerated. There will also be an interactive audience/panel discussion exploring solutions and actions that can be taken to address this extremely critical issue.

    CE CREDIT: No CE Credits, Satisfies CLAS Requirements

    See FLYER for details and registration information.
  • RFPQ 22-01 Eating Disorder Treatment Services Addendum
    A message brought to you by ACBH Contracts/Procurement Unit

    Please review Addendum No. 8 for updated calendar of events.

    View ADDENDUM.
  • Liberty Leadership Training
    A message brought to you by the Office of Ethnic Services

    DATE/TIME: October 11, 18, 25 & November 1, 9:00 am – 12:00 pm
    LOCATION: Oakstop – 274 14th Street – Downtown Oakland
    AUDIENCE: Alameda County Behavioral Health staff and contracted provider staff.
    TRAINER: Nikole Lim
    DESCRIPTION: Groundbreaking Liberatory Leadership Certificate Program Offered by Internationally known Freely in Hope
    SESSIONS COVER:
    • Emotional Safety in Leadership
    • Transformational Leadership
    • Appreciative Leadership
    • Sustaining Leadership
    PARTICIPANTS WILL:
    • Gain leadership skills that promote individual and collective well-being
    • Explore organizational development practices that foster healthy organizations
    • Learn how to prevent sexual abuse and establish communal care, shared values, and effective cultures in their organizations and communities at large
    CE CREDIT: N/A

    See FLYER for details and registration information.
  • Fee For Service Current Procedural Terminology (CPT) Code Training
    A message brought to you by ACBH Quality Assurance

    Who should attend: All ACBH Fee for Service (FFS) providers

    Description: The CalAIM Payment Reform initiative, rolling out on July 1, 2023, changes the way most providers claim for services, requiring the use of CPT codes in many instances. The training is a review of some of the changes related to this initiative, as well as basic concepts relevant to the use of CPT codes.

    Dates: September 6th, 2023, 1pm-3pm & September 11th, 2023, 10am-12pm

    Registration:
    Resources:
  • Change to Medication Consent Requirements
    A message brought to you by ACBH Quality Assurance

    This memorandum is to announce removal of the requirement for signed patient consent to receive antipsychotic medications, resulting from California Senate Bill 184.

    View MEMO.
  • ACBH 2023-24 Graduate Intern Stipend Program (GISP) Application Available
    A message brought to you by Workforce Development, Education & Training

    Alameda County Behavioral Health (ACBH) is pleased to announce that the FY2023-24 application cycle for the Graduate Intern Stipend Program (GISP) is now open!

    The application, instructions, and eligibility requirements are posted HERE.

    View MEMO.
  • ACBH Pride Panel
    A message brought to you by the Office of Ethnic Services

    Alameda County Behavioral Health Care (ACBH) Pride Coalition (Health Equity Division) would like to invite you to a panel discussion to acknowledge the disheartening and dangerous impact of anti-LGBTQ+ legislation.

    DATE: Thursday, September 7th, 2023
    TIME: 12 pm - 1:30 pm
    LOCATION: Zoom

    View the revised FLYER for updated registration link and speaker list.
  • Trauma-Informed and Culturally-Responsive Practices in Working with Asian American, Native Hawaiian and Pacific Islander (AANHPI) Clients
    A message brought to you by the Office of Ethnic Services

    DATE: Thursday, August 31st, 2023, 10:00am - 12:00pm
    LOCATION: Online
    AUDIENCE: Alameda County Behavioral Health staff and its contracted provider staff
    TRAINER: Ritchie Rubio, PhD.
    DESCRIPTION: This training aims to deepen the participants’ understanding of the needs and cultural context of behavioral health clients who identify as Asian American, Native Hawaiian, and Pacific Islander (AANHPI), within a trauma-informed lens. This training discusses areas for cultural adaptation when working with AANHPI clients using a combination of top-down and bottom-up frameworks, and ecological models. This workshop also addresses the National CLAS Standards’ “Principal Standard 1: Provide effective, equitable, understandable, and respectful quality care and responsive to diverse cultural health beliefs and practices, preferred languages, health literacy, and other communication needs.
    CE Credits: 3 CEs, includes one-hour of preparatory reading and 2-hours of workshop time.

    REQUIRED PRE-READING

    See FLYER for details and REGISTRATION information.
  • Support For Native Hawaiian Community on Maui
    A message brought to you by the Office of Ethnic Services

    The Health Equity Division, Office of Ethnic Services extends our thoughts and prayers for the people of Maui during these most difficult times. Our local partners in the AAPI/Native Hawaiian communities have compiled a list of resources for those who would like to aid in the healing of the people of Lahaina Town and Maui in general.

    View LIST for more information and share with others.
  • ACBH Is Pleased to Announce the Award of RFP #22-04 School-Based Behavioral Health Charter Schools and Oakland Unified School District
    A message brought to you by ACBH Contracts/Procurement Unit

    ACBH is pleased to announce the award of RFP #22-04 School-Based Behavioral Health (SBBH) Charter Schools and Oakland Unified School District (OUSD).

    Please click the links below to review the documents related to this RFP:
  • Registration Still Open: September Older Adult Training & Virtual Workshop - Space Available!
    A message brought to you by ACBH Older Adult Division

    DATES: Tuesday, September 12, 2023 and Thursday, September 21, 2023, 9:00 am to 5:00 pm each day
    LOCATION: Via Zoom
    AUDIENCE: Alameda County Behavioral Health staff, contracted provider staff and the residents of Alameda County.
    TRAINERS: Vanessa Baker, LMFT – Older Adult System of Care director and a variety of others listed on the flyer
    DESCRIPTION: This two-day training will enrich participants’ understanding of the major mental health conditions and substance use concerns facing older adults, as well as the importance of promoting mental wellness and resilience. Attention will be paid to the importance of screening, assessment, and evidence-based interventions, emphasizing integrated care. The group will learn about self-care and hear from a speaker with lived experience.
    CE CREDITS: 6 CE credits per day, for a maximum of 12 CEs. Please see the flyer for details.

    For more information, please see the FLYER.

  • September Is Suicide Awareness Month! Three Workshops from Crisis Support Services (CSS) are Available
    A message brought to you by ACBH Training Unit and Crisis Support Services of Alameda County

    Crisis Support Services of Alameda County is offering safety planning workshops and agency Information sessions, which is a great way for our communities to learn about the organization and how to access services. There is even a special session for Medical Providers. Please review and take advantage of these valuable workshops!

    Registration page for all sessions can be found at: bit.ly/CSS2023SPM

    1. Crisis Support Services Agency Information Session on Thursday, September 7, 2023, 12 - 12:30 pm (for all Alameda County staff and CBOs)
      If you're an agency, organization, or community member in Alameda County come join us virtually for a FREE agency information session! We'll talk about our 24/7 crisis line, teen text line, clinical services, and youth and adult community education program. It will be a great way to know more about us, how we can be a resource to the community, and how to access our services. Intended for those living, working, or supporting a loved one in Alameda County. See FLYER

    1. Safety Planning: An Introduction for Healthcare Providers on Thursday, September 21, 2023, 9:30 - 10:30 am
      The workshop's goal is to offer medical and other healthcare providers with an introduction to safety planning, including increasing knowledge about the background of safety plans and increasing confidence in supporting patients in developing one. Developed in collaboration with a patient, a safety plan can prevent crises from escalating by providing a person with tangible self-help coping strategies, including determining who can be most helpful during a crisis. Knowing that people who are experiencing suicidal thoughts are more likely to reach out to their primary care provider for support first, rather than a mental health professional, it highlights the key role health care settings play in suicide prevention. Intended for healthcare providers and those working in health care settings in Alameda County, however all are welcome. See FLYER

    1. Suicide Prevention in Medical Settings: The Role of Nurses on Thursday, September 28, 2023, 12:00 - 1:00 pm
      Medical settings play a key role in suicide prevention. The workshop's goal is to increase the knowledge and confidence of nurses working in medical settings in identifying and supporting patients who are suicidal. The workshop covers the role of medical settings in suicide prevention, risk factors, warning signs, overview of screening tools, basic risk assessment, and enhancing connection with patients. Intended for nurses and those working in medical settings in Alameda County, however all are welcome. See FLYER

    Registration page for all sessions can be found atbit.ly/CSS2023SPM

  • SmartCare Go Live on August 16, 2023
    A message brought to you by ACBH Quality Assurance

    Alameda County Behavioral Health Care Services (ACBH) SmartCare (SC) Go-Live is August 16, 2023 for Specialty Mental Health Services (SMHS)! To account for program operational considerations, SMHS providers may begin utilization of SmartCare on August 16, or as soon as possible.

    View MEMO.
  • Clinician's Gateway-SmartCare MHS GoLive Advisory
    A message brought to you by ACBH IS Department

    View FILE
  • Fiscal Year 2023-24 First Quarter Invoice Submissions for Rate-Based Contracts
    A message brought to you by ACBH Finance & Contracts

    Due to the SmartCare Go-Live delay, ACBH is providing increased stability by updating the provider Interim Contracts to include provisions for monthly actual cost reimbursement for the first quarter of Fiscal Year (FY) 2023-24 (July 2023 – September 2023).

    View MEMO and Rate-Based Invoices - Supporting Doc Sample.
  • Fiscal Year (FY) 2022-23 Year End; FY 2023-24 Final Adopted Budget
    A message brought to you by ACBH Finance

    To provide increased stability given the status of the SmartCare Implementation, ACBH will be updating provider Interim Contracts to include provisions for monthly actual cost reimbursement for the first quarter of Fiscal Year (FY) 2023-24 (July 2023 – September 2023).

    View MEMO for details.
  • Telehealth Consent Forms Available in Threshold Languages
    A message brought to you by ACBH Quality Assurance

    The Telehealth Consent Forms have been translated into ACBH’s threshold languages.

    View MEMO.
  • The following policy and procedure was recently revised in the ACBH Policy and Procedures Manual
    A message brought to you by the Office of Plan Administration

    • 350-2-1 Protection of Trafficking Victims (8/3/23)

    View revised POLICY AND PROCEDURE.
  • Updated SmartCare Procedure Code Tables and CPT Code Guidance for Mental Health (MH) Students
    A message brought to you by ACBH Quality Assurance

    This memo is to announce updates to the ACBH SmartCare Procedure Code Tables for Mental Health (MH) and Substance Use Disorder (SUD) services, and ACBH-selected CPT codes that can be used temporarily by pre-licensed, non-registered mental health graduate students who provide Specialty Mental Health Services (SMHS).

    View MEMO.
  • Alameda County Pride Coalition
    A message brought to you by the Office of Ethnic Services

    DATE: 1st Wednesday, Monthly
    TIME: 11am - 12pm
    LOCATION: Zoom

    View FLYER for more information and share with others.
  • Cultural Responsiveness Committee (CRC)
    A message brought to you by the Office of Ethnic Services

    DATE: 3rd Tuesday, Bi-Monthly
    TIME: 9am - 10:30am
    LOCATION: Zoom

    View FLYER for more information and share with others.
  • ACBH Is Pleased to Announce the Award of RFPQ #22-01 Eating Disorder Treatment Services
    A message brought to you by the Contracts/Procurement Unit

    ACBH is pleased to announce the award of RFPQ #22-01 Eating Disorder Treatment Services to Los Gatos Therapy Center. Los Gatos Therapy Center will join a Services as Needed (SAN) pool of eating disorder treatment service providers.

    Please click the links below to review the documents related to this RFP:
  • ACBH Is Pleased to Announce the Award of RFPQ #22-06 Housing Support Program Services
    A message brought to you by the Contracts/Procurement Unit

    ACBH is pleased to announce the award of RFPQ #22-06 Housing Support Program Services (HSP) to Diana's Care Home. Diana's Care Home will join a Services as Needed (SAN) pool of housing support service providers.

    Please click the links below to review the documents related to this RFP:
  • ACBH Is Pleased to Announce the Award of RFPQ #22-09 One Time Enhancement Funds
    A message brought to you by the Contracts/Procurement Unit

    Please click the links below to review the documents related to this RFP:
  • ACBH Opioid Settlement Listening Sessions
    A message brought to you by James Wagner, Deputy Director of Clinical Operations

    Alameda County Behavioral Health Care Services (ACBH) would like to invite you to join in ACBH Opioid Settlement– Listening Sessions.

    View FLYER for details.
  • Deadline Extended For The Emerging Leaders Of Color Fellowship
    A message brought to you by the Health Equity Division

    The mission of the Emerging Leaders of Color (ELC) Fellowship is to create an accessible pathway for emerging and aspiring state leaders of color - particularly those from communities most impacted by health inequities - to enter and lead the development and administration of mental health policy informed by their own lived experiences.

    Click FLYER for more information and to apply.
  • Alameda County Behavioral Health Strategic Planning Report Update
    A message brought to you by the ACBH Office of the Director

    The Alameda County Behavioral Health Department (ACBH) has partnered with California Institute for Behavioral Health Solutions (CIBHS) and the Equity and Wellness Institute (EqWI) to develop its Strategic Planning Initiative.

    Across July, ACBH will be holding Listening Sessions to share with the public feedback gathered through its focus groups, key influencer interviews and ACBH Strategic Planning Initiative Survey results. Learn more about the ACBH Strategic Planning Listening Sessions and the Strategic Planning Initiative here.

    Listening Session dates: Tuesday, July 25th, 10:30-11:30am & Thursday, July 27th, 6:00pm-7:00pm

    View HERE for more information.
  • RFPQ 22-06 Housing Support Program Addendum No. 4
    A message brought to you by ACBH Contracts/Procurement Unit

    Please review RFPQ 22-06 HSP Addendum No. 4 updated Calendar of Events.

    View ADDENDUM.
  • Alameda County Awarded $72M to Support Housing and Treatment for People with Significant Behavioral Health Needs
    A message brought to you by ACBH Public Information Manager

    The Alameda County Health Care Service Agency’s Behavioral Health Care Services department (ACBH) was awarded $72 million from the Department of Health Care Services (DHCS) enabling it to increase interim housing and expand mental health and substance treatment infrastructure across the county. This funding will support increased bed capacity, expand on-demand services, and enhance the continuum of services for community members in need of substance use disorder, mental illness, and housing supports.

    View PRESS RELEASE.
  • The Health Equity Division Invites You to Learn More About the Emerging Leaders of Color Fellowship
    A message brought to you by the Health Equity Division

    The mission of the Emerging Leaders of Color (ELC) Fellowship is to create an accessible pathway for emerging and aspiring state leaders of color - particularly those from communities most impacted by health inequities - to enter and lead the development and administration of mental health policy informed by their own lived experiences.

    Click HERE to find out how to apply.
  • ACBH Pride Coalition Resource Guide
    A message brought to you by the Office of Ethnic Services

    Alameda County Behavioral Health - Office of Ethnic Services has compiled a Pride Coalition Resource Guide for your reference.

    View the guide in English or in Spanish.
  • SmartCare and Payment Reform Quick Reference Guide, Update to SmartCare Workarounds and Paper Versions of Clinical Note Templates
    A message brought to you by ACBH Quality Assurance

    The purpose of this memo is to share new resources with providers, including a SmartCare and Payment Reform Quick Reference Guide, an update regarding one of the recommended workarounds while SmartCare is not live and paper versions of clinical note templates.

    View MEMO.
  • Payment Reform and SmartCare Professional Suffix Updates
    A message brought to you by ACBH Quality Assurance

    The purpose of this memo is to notify ACBH providers of updates to staff designation and professional suffixes resulting from CalAIM payment reform changes and ACBH’s implementation of the SmartCare billing system.

    View MEMO.
  • Scope of Practice for Mental Health Graduate Students Effective 7/1/23 & Update Regarding Collateral Services
    A message brought to you by ACBH Quality Assurance

    This memo is to provide information about ACBH’s plan to support pre-licensed, non-registered students in mental health graduate programs who provide Specialty Mental Health Services (SMHS) and to provide clarification regarding billing for Collateral services.

    View MEMO.
  • RFPQ 22-06 Housing Support Program Addendum No. 3
    A message brought to you by ACBH Contracts/Procurement Unit

    ACBH Contracts/Procurement is pleased to release Addendum No. 3 for RFPQ 22-06 Housing Support Program. Please note allocation updates and Q & A.

    View ADDENDUM.
  • Survey And Listening Session: Needs Of The LGBTQIA+ Youth/Young Adult Community
    A message brought to you by ACBH Child & Young Adult System of Care

    ACBH Child and Young Adult System of Care (CYASOC) will be writing a Request for Proposal to expand services for LGBTQIA+ youth and young adults ages 12 to 24.

    The CYASOC released a survey and will be hosting a listening session on July 11 to get input from the community to help inform the development of services.

    This survey and listening session are open to youth, young adults, parents, caregivers, providers, and anyone who is invested in these services.

    Survey Link: https://forms.gle/GZusLTWhHCMDDSQ56

    See FLYER for Listening Session Registration.
  • Welcome, Kathryn Rowe, New Data System Coordinator in QI And Data Analytics Division (QIDAD)
    A message brought to you by the QIDAD Director

    I am pleased to announce that Kathryn Rowe, a valued ACBH team member since 2017, has been promoted to Data Systems Coordinator. Kathryn's experience in data analytics and GIS mapping has been vital to our operations. In her new role, she'll ensure we remain at the technology forefront, meeting various State mandates and securing substantial funding.

    Prior to ACBH, Kathryn completed her Master’s in Geographic Information Technology, worked as a wildlife biologist and community organizer.

    Please join me in congratulating Kathryn Rowe on her well-deserved promotion!

    View FLYER.
  • ACBH Ethnic Services Manager Position - Update
    A message brought to you by the Office of Health Equity

    As many are already aware, Alameda County Behavioral Health Care Services (ACBH) has held a critical but vacant role from within our departmental ranks through the office and position of the Ethnic Services Manager. We continue to recognize the importance of this work, and are currently looking to respond to increased focus, consultation, accountability, and the use of data to inform our decisions through a culturally-responsive manner.

    View MEMO.
  • RFP 23-02 Washington Hospital Emergency Department Program Addendum No. 1 & Revised Budget Template
    A message brought to you by ACBH Contracts/Procurement Unit

    Alameda County Behavioral Health (ACBH) is pleased to announce the release of Addendum No. 1 and Revised Budget Template for RFP 23-02 Washington Hospital Emergency Department Program.
  • CLAS Standards And Stigma Discrimination Reduction In Behavioral Health
    A message brought to you by the Office of Ethnic Services

    Please join the Office of Ethnic Services in an upcoming training with Adèle James, MA, CPC. In this training you will have an opportunity to Identify impacts of racism on mental health and CLAS Standards that can be applied to improving client services and outcomes. Please share this information with others who would benefit.
    DATE: Thursday, July 20, 2023, 10:30am - 12:30pm
    LOCATION: Online
    AUDIENCE: Community-Based Organizations, ACBH Contracted Mental Health and Substance Use Disorder Provider Staff and Community Members.
    TRAINER: Adèle James, MA, CPC
    DESCRIPTION: This webinar will explore impacts of mental illness and racial identity stigma in accessing mental health care. We will also discuss what holds behavioral health providers back from addressing these issues in sessions with clients, particularly from racial/ethnic groups, and strategies for countering stigma, prejudice, and discrimination against people with mental illness.
    CE Credits: 3

    REQUIRED PRE-READING

    For more information, please see the ANNOUNCEMENT, register and share with others.

  • SmartCare Multi-Service Entry Training and Release
    A message brought to you by ACBH Quality Assurance

    This memorandum is to provide an update on the SmartCare trainings. The initial trainings will focus on features provided at launch, Client Registration and Program Enrollment. As the functionality of the SmartCare system expands, additional training will be offered.

    View MEMO
  • DHCS Awards Updates – BHCIP & Bridge Housing ($72M)
    A message brought to you by the Office of the ACBH Director

    It is with great pleasure that on behalf of our Executive Team, I announce the award of approximately $72 Million dollars from the Department of Health Care Services (DHCS) to our County System.

    View MEMO
  • Fiscal Year 2023-24 Rate-Based Contract Reimbursement
    A message brought to you by ACBH Quality Assurance

    This memorandum is to inform you that ACBH will be updating provider Interim Contracts to include provisions for monthly actual cost reimbursement for the first quarter of Fiscal Year (FY) 2023-24 (July 2023 – September 2023).

    View MEMO
  • Knowing The Traumatized Afghan Refugee - Part II
    A message brought to you by the Office of Ethnic Services
    Please join the Office of Ethnic Services in an upcoming training with Dr. Khalil and Saema Rhamany on “Knowing the Traumatized Afghan Refugee, Part II”. This intensive workshop is focused on addressing the mental health problems manifested by the Afghan refugees residing in Alameda County aimed at enhancing clinical/professional interventions. Please share this information with others who would benefit.

    DATE: July 14th, 2023, 9am - 2pm
    LOCATION: Online
    AUDIENCE: Community-Based Organizations, ACBH contracted Mental Health and Substance Use Disorder Provider Staff and general public
    TRAINERS: Dr. Khalil Rhamany, PhD, PsyD and Dr. Saema Rhamany PhD
    DESCRIPTION: This is an intensive two-part hybrid workshop series focused on addressing the mental health problems manifested by the Afghan refugees residing in Alameda County aimed at enhancing clinical/professional interventions.
    CE Credits: 3.5

    For more information and to register please see the Announcement.
  • Clinicians Gateway (CG) SmartCare Changes Upcoming Demos
    A message brought to you by ACBH Quality Assurance

    This memorandum is being issued on behalf of ACBH Information Systems Support and announces updates to Clinician’s Gateway to meet the requirements of CalAIM and the SmartCare billing system integration.

    Please join ACBH System Support for a demonstration of these changes during one of the three scheduled webinars.

    Clinician’s Gateway SmartCare Changes - Demo
    Wednesday, June 28, 2023
    11:00-12:00 P.M.

    Registration link: https://attendee.gotowebinar.com/register/9090653718752419167


    Clinician’s Gateway SmartCare Changes - Demo
    Thursday, June 29, 2023
    12:00-1:00 P.M.

    Registration link: https://attendee.gotowebinar.com/register/1152621769884401751


    Clinician’s Gateway SmartCare Changes - Demo
    Friday, June 30, 2023
    1:00-2:00 P.M.

    Registration link: https://attendee.gotowebinar.com/register/3773291242014169947

    View MEMO
  • A new Clinicians Gateway-SmartCare app is coming on July 1, 2023
    A message brought to you by ACBH Information Systems

    Due to the transition to SmartCare on 7/1/2023, and new billing rules from CalAIM, new instances of Clinicians Gateway (CG) are required. We have kept changes as minimal as possible. The look and feel of the new CG-SmartCare will be very familiar to current CG users. Links to the new CG-SmartCare environments (MHS and SUD) will be made available to users on July 1, 2023. Users will login to the new apps using their ACBH network username.

    Please see the attached MEMO for more information.
  • Fiscal Year 2023-24 Opioid Treatment Program Rates
    A message brought to you by ACBH Quality Assurance

    This memorandum is to provide a timely update regarding our system’s Opioid Treatment Program (OTP) Rates. Effective July 1, 2023, in alignment with the most recent guidance from DHCS for billing by CPT codes, ACBH will be reimbursing the OTP programs utilizing the FY 2023-24 Published OTP Rate Sheet.

    View MEMO and OTP Rate Sheet
  • SmartCare Submission of Required Data - Deadline Extended to June 21, 2023
    A message brought to you by ACBH Quality Assurance

    Submission of required data will ensure staff have login access and maintain the ability to bill for services.
      1. Review the SmartCare Discipline and Taxonomy Code document.
      2. Complete the “Submission Template” tab on the Setup_Data_Staff Excel spreadsheet for all active clinical staff.
      3. Login to the Citrix Portal through the ACBH Network. Locate e-forms. Locate the “ACTIVE STAFF ROSTER.”
      4. Complete the required information on the e-form and attach the completed Setup_Data_Staff Excel spreadsheet.
      5. Submit the e-form.

    View MEMO
  • CPT Code Frequently Asked Questions (FAQ) And Other SmartCare And Payment Reform Reminders And Updates
    A message brought to you by ACBH Quality Assurance

    This memorandum is to notify providers of the publication of the CPT Code FAQ document and provide reminders and updates related to the SmartCare and CalAIM Payment Reform implementation.

    View MEMO
  • RFPQ 22-01 Eating Disorder Treatment Services: Addendum No. 7
    A message brought to you by ACBH Contracts/Procurement Department

    Please see RFPQ No. 22-01 Addendum No. 7 for updated calendar of events.
  • ACBH is offering a special FREE ONLINE training activity with 1.5 CME credits on Wednesday, June 28, 2023, focused on culturally relevant content.
    A message brought to you by ACBH

    This training will introduce participants to the Self-Assessment for Modification of Anti-Racism Tool (SMART), an innovative self-directed quality improvement tool developed by the American Association for Community Psychiatry (AACP) to assist community mental health organizations in addressing structural racism.

    DATE: Wednesday, June 28, 2023; 9:00am – 10:30am (Please log in 15 minutes early, training will begin promptly at 9:00)
    LOCATION: Video Webinar – RSVP - The link to the training will be provided before the training begins.
    TRAINERS: Rachel Talley, MD and Sosunmolu Shoyinka, MD
    CME CREDITS: 1.5

    Please see the FLYER for more information.
  • ANSA and Program Coverage Update - Revision
    A message brought to you by Kate Jones, Director, AOASOC

    Dear Adult/Older Adult Providers:
    I am pleased to announce that after several months of review, contact with the Department of Health Care Services, and a provider survey, the Adult & Older Adult System of Care (AOASOC) has opted to cease requiring the completion of the Adult Needs and Strengths Assessment (ANSA) for all beneficiaries 21 and older on July 1, 2023. Please note the CANS continues to be a requirement for any provider serving youth 21 and under.

    View MEMO.
  • ACBH SmartCare Memo
    A message brought to you by ACBH Quality Assurance

    As we prepare for the launch of SmartCare on July 1, we want to ensure you do not lose access to billing for services. Starting from July 1 all billing transactions with Alameda County Behavioral Health (ACBH) will move through SmartCare. This is in keeping with a statewide transition to CalAIM payment reform. To be prepared to use this new system, you will need to update your roster within the next two weeks.

    View MEMO.
  • ANSA And Program Coverage Update
    A message brought to you by Kate Jones, Director, AOASOC

    Dear Adult/Older Adult Providers:
    I am pleased to announce that after several months of review, contact with the Department of Health Care Services, and a provider survey, the Adult & Older Adult System of Care (AOASOC) has opted to cease requiring the completion of the Adult Needs and Strengths Assessment (ANSA) for all beneficiaries 25 and older on July 1, 2023. Please note the CANS continues to be a requirement for any provider serving youth 24 and under.

    View MEMO.
  • New Credentialing And Re-credentialing System Implementation
    A message brought to you by ACBH Contract and Office of Compliance Services

    To all Mental Health CBOs, please respond to the attached MEMO regarding credentialing implementation.
  • PEERS Presents an Online Webinar: Healing From Our Past & Expectations: Examining Asian American Culture, Mental Health, & Wellness Practices
    A message brought to you by PEERS and ACBH Training Unit

    PEERS invites providers from Alameda County for an in-depth and thoughtful overview on mental health, culture, and best practices for the Asian American community.​​​​​​​

    DATE: Wednesday, June 14th, 2023, 11am - 1pm
    LOCATION: Online

    Please see the FLYER for details and presenter bios.
  • New CalMHSA CPT Coding Training Modules
    A message brought to you by ACBH Quality Assurance

    The purpose of this memo is to notify providers of new CPT Coding for Direct Service Providers training modules that were created by CalMHSA and are available on their Learning Management website.

    View MEMO.
  • Telehealth Consent And Other Requirements
    A message brought to you by ACBH Quality Assurance

    The purpose of this memo is to notify providers of Department of Health Care Services (DHCS) requirements pertaining to beneficiary consent to participate in services via telehealth, and release of an optional ACBH Telehealth Consent form. This memo also notifies providers of additional requirements regarding the preservation of beneficiary choice, the establishment of new patient relationships, other program-specific requirements and claiming and reimbursement.

    View MEMO.
  • Suffer In Silence No More-Presentation Slides Now Available
    A message brought to you by the Office of the Health Equity Division

    In Honor of Asian American Pacific Islander Month, the Health Equity Division invites you to join the discussion "Suffer in Silence No More".

    Presentation slides can be found here:

  • Asian American Pacific Islander Heritage Month
    A message brought to you by the Office of the Health Equity Division

    This week marks the end of May and our celebration of Asian American & Pacific Islander and Native Hawaiian Heritage Month.

    View MEMO.
  • Welcome, Martina Bakilana, Behavioral Health Clinical Supervisor
    A message brought to you by the Office of the ACBH Director

    I am pleased to announce the appointment of Martina Bakilana to the position of Behavioral Health Clinical Supervisor with the Oakland Adult Community Support Center. Martina will report to Chastity Piedade, Behavioral Health Clinical Manager.

    View ANNOUNCEMENT.

  • Staff Announcement
    A message brought to you by Jennifer Mullane, Adult/Older Adult System of Care Associate Director

    I’m writing to let you know I have accepted a new opportunity in Solano County as the Deputy Director for Behavioral Health starting in July, 2023. My last day at ACBH will be Friday, June 9th.

    View ANNOUNCEMENT.

  • SmartCare Implementation Updates: General And Updated Training Plan
    A message brought to you by ACBH Quality Assurance

    The purpose of this memorandum is to provide SmartCare Implementation status updates and next steps.

    View MEMO.

  • Asian American Pacific Islander Heritage Month
    A message brought to you by the Health Equity Division

    During the month of May we are reminded how that ACBH is enriched by our colleagues who identify as Asian American, Pacific Islander and Native Hawaiian. Each week in May, one of our colleagues has graciously shared his/her reflection on what it means to be AAPI.

    Read their stories HERE.

  • Adult & Older Adult System Of Care Update (May 2023)
    A message brought to you by Kate Jones, AOASOC Director

    Dear Alameda County Residents and Providers:

    In the last year, Mental Health Plans and Managed Care Plans across the State have undergone many changes related to California Advancing and Innovating Medi-Cal (CalAIM). Alameda County Behavioral Health Care Services (ACBHCS), the Mental Health Plan for Medi-Cal beneficiaries and eligibles, is no exception. All systems within ACBHCS have been engaged in rolling out those changes and will continue to implement them over the next several years.

    Click for ANNOUNCEMENT

  • When One Plus One Equals Three: The Illusion Of Co-Occurring Disorders
    A message brought to you by the Office of Ethnic Services
    Please join the Office of Ethnic Services in an upcoming training on the evidence-based update on the diagnosis and treatment for patients with co-occurring substance use disorders (SUD) and mental health disorders, with a focus on both pharmacological and nonpharmacological interventions, and the role played by systemic racism in this endeavor.

    DATE: Friday, June 23rd, 2023, 9:00am - 1:30pm
    LOCATION: Online
    AUDIENCE: Community-Based Organizations and ACBH contracted Mental Health and Substance Use Disorder Provider staff
    TRAINER: Lester E. Love, MD
    DESCRIPTION: Please join the Office of Ethnic Services in an upcoming training on the evidence-based update on the diagnosis and treatment for patients with co-occurring substance use disorders (SUD) and mental health disorders, with a focus on both pharmacological and nonpharmacological interventions, and the role played by systemic racism in this endeavor. For more information and to register please see the announcement.
    CE Credits: 3.5

    For more information and to register please see the Announcement.
  • What’s Going On?! And How to Help: Black Racial Stress, Trauma and Healing
    A message brought to you by the Office of Ethnic Services
    Please join the Office of Ethnic Services in an upcoming training discussing the impact of institutional and systemic racism, as well as implicit bias on the experience of Black identified community members. This two-hour interactive training workshop will allow attendees to consider their own identity and how it interacts with the provision of effective services to Black individuals, families, and communities. In addition, to identifying strategies to engage this population and enhance their cross- cultural communication skills.

    DATE: Thursday, June 8th, 2023, 10:30am - 12:30pm
    LOCATION: Online
    AUDIENCE: Community-Based Organizations and ACBH contracted Mental Health and Substance Use Disorder Provider Staff
    TRAINER: Kristee Haggins, PH.D.
    DESCRIPTION: This two-hour interactive training workshop introduces participants to racial stress, trauma and healing with a lens focused on the Black experience. Participants will learn about the impact of institutional and systemic racism, as well as implicit bias on the experience of Black identified community members. Attendees consider their own identity and how it interacts with the provision of effective services to Black individuals, families, and communities.
    CE Credits: 3

    For more information and to register please see the Announcement.
  • Knowing The Traumatized Afghan Refugee
    A message brought to you by the Office of Ethnic Services
    Please join the Office of Ethnic Services in an upcoming training with Dr. Khalil Rhamany on “Knowing the Traumatized Afghan Refugee” on June 2nd and June 28th from 9am to 2pm. This intensive two-part hybrid workshop series focused on addressing the mental health problems manifested by the Afghan refugees residing in Alameda County aimed at enhancing clinical/professional interventions.

    DATE: Part I - June 2nd, 2023 & Part II - June 28th, 2023, 9am - 2pm
    LOCATION: Online
    AUDIENCE: Community-Based Organizations, ACBH contracted Mental Health and Substance Use Disorder Provider Staff and general public
    TRAINERS: Dr. Khalil Rhamany, PhD, PsyD and Dr. Saema Rhamany PhD
    DESCRIPTION: This is an intensive two-part hybrid workshop series focused on addressing the mental health problems manifested by the Afghan refugees residing in Alameda County aimed at enhancing clinical/professional interventions.
    CE Credits: 3.5

    For more information and to register please see the Announcement.
  • New Smartsheet Privacy Incident Report Form
    A message brought to you by the Office of Compliance Services

    Click here to view the new form.

  • LGBTQIA+ Health Equity And Cultural Humility
    A message brought to you by the Office of Ethnic Services

    Please join us in an upcoming training with Koby Rodríguez, Chief Program Officer at the Sacramento LGBTQIA+ Community Center in a discussion examining the ways in which, systems of care can provide a more affirming approach to service delivery for LGBTQIA+ community members.

    DATE: Thursday, June 22, 2023, 10:30am - 12:30pm
    LOCATION: Online
    AUDIENCE: Community-Based Organizations and ACBH contracted Mental Health and Substance Use Disorder Provider Staff
    TRAINER: Koby Rodríguez
    DESCRIPTION: This training will discuss issues facing the LGBTQIA+ community, specifically in California; examining the ways in which systems of care can provide a more affirming approach to service delivery to community members.
    CE Credits: 3

    For more information, please see FLYER.
  • New Staff Announcement - Donna Williams
    A message brought to you by Office of the ACBH Director

    I am pleased to announce the appointment of Donna Williams to the position of Behavioral Health Clinical Supervisor with Oakland Adult Community Support Center. Donna reports to Chastity Piedade, Behavioral Health Clinical Manager.

    Please see MEMO for additional information.

  • Timely Access Reporting Definitions
    A message brought to you by ACBH Quality Assurance

    The purpose of this memo is to announce the publication of the Timely Access Definitions document that describes the data elements that are tracked by providers as part of timely access reporting.

    View MEMO.

  • REGISTRATION OPEN! - June 23, 2023, Law And Ethics Updates For Behavioral Health Providers - CEs Available!

    Law and Ethics Training for Mental Health Practice
    A FREE training brought to you by ACBH Training Unit and A Better Way

    DATE/TIME: Friday, June 23rd, 2023, 9:00am to 4:30pm
    LOCATION: Online via Zoom (pre-registration required)
    AUDIENCE: ACBH and contracted CBO clinical staff
    TRAINER: Daniel Taube, J.D., Ph.D.
    DESCRIPTION: Meeting ethical and legal standards is foundational in the provision of competent mental health and recovery service. Many dimensions of these standards are clear and have remained constant over the years. Yet others continue to evolve, and social workers and mental health professionals (MHPs) routinely confront complex and ambiguous ethical and legal situations.
    Some of the take-aways that participants will learn include:
    • Describe elements of an ethical approach to challenging racism and oppression in clinical practice
    • Identify steps in reduce risks of a licensing board action
    • Recognize issues in providing cross-jurisdictional telehealth during COVID-19
    • Summarize three developments in limitations on confidentiality in California
    CE CREDIT: 6 CEs available for: LCSW, LMFT, LEP, LPCC, PsyD, PhD, RN and CADC
    This Law and Ethics course meets and exceeds the Board of Psychology's mandated ethics and law update requirement, and the Board of Behavioral Sciences 6-hour update requirement.

    See FLYER for more details.

  • Annual Reports: Fiscal Year 2022-2023 InSyst Data Input Reminder
    A message brought to you by ACBH Information Systems

    The final deadline for data input or correction in the InSyst system for services provided to clients in the FY 22-23 fiscal year is Friday, July 21st, at 6:00 PM. We require that all units of service be accurately entered into the system by this date to be considered for reimbursement for the 22-23 fiscal year. No corrections or additional input for this fiscal year (July 1, 2022 through June 30, 2023) can be entered into InSyst after July 21st 2023.

    BHCS Information Systems will begin distribution of the annual reports the week of August 13th, 2023. If you do not receive reports by the end of that week, please call the ACBH Support Desk at (510) 567-8181.

    Please note: It is the responsibility of each provider to retain these annual reports. Should you have any questions, please call your Fiscal Contract Manager for assistance.
  • African American Wellness Hub - Join The Next Meeting
    A message brought to you by the Health Equity Division

    Alameda County is interested in providing key updates regarding the search and purchase of an African American Wellness Hub Facility and welcomes the participation of the community through the last in a series Listening Sessions in several of the Alameda County Supervisorial Districts.

    All sessions will be held from 5:00 pm – 6:30 pm via Zoom


    View FLYER.
  • SmartCare Implementation Updates: General And Training Plan
    A message brought to you by ACBH Quality Assurance

    The purpose of this memorandum is to provide SmartCare Implementation status updates and next steps.

    View MEMO.

  • ACBH Policy Manual Updates
    A message brought to you by the Office of Plan Administration

    The following policy(s) and procedure (s) were recently revised in the ACBH Policy and Procedures Manual:

    • 300-4-1 “Beneficiary Rights” (4/28/23)
    • 1603-3-1 “Professional Licensing Waiver” (5/2/23)
  • Updates to SMHS Progress Note Templates in Clinician’s Gateway
    A message brought to you by ACBH Quality Assurance

    The purpose of this memo is to inform SMHS programs regarding updated Progress Note templates that will be launched in Clinician’s Gateway on May 22, 2023.

    View MEMO.
  • Silence No More: An Online Event In Honor Of AAPI Month
    A message brought to you by the Health Equity Division

    In Honor of Asian American & Pacific Islander (AAPI) month, the Health Equity Division invites you to an online event entitled "Suffer in Silence No More". 

    DATE: Wednesday, May 31, 2023, 10am - 12pm

    Please see the FLYER for more information.
  • Deconstructing Gang Culture In African American Adolescents
    A message brought to you by the Office of Ethnic Services

    May 19, 2023, 9:00 am - 1:30 pm
    LOCATION: Virtual
    AUDIENCE: Community-Based Organizations and ACBH contracted Mental Health and Substance Use Disorder Provider staff.
    TRAINER: Darius Campinha-Bacote, PsyD, HSP
    DESCRIPTION: This course will present core concepts as to why African American adolescents appear to be more prevalent in gangs, and this training will focus not only in identifying these reasons but will also focus on insights from a communal perspective. In addition, the course will offer interventions geared toward African American youth who may be at a higher risk for gang involvement.  

    For more information, please see the ANNOUNCEMENT, register and share with others.
  • African American Wellness Hub Listening Session
    A message brought to you by The Health Equity Division

    Alameda County is interested in providing key updates regarding the search and purchase of an African American Wellness Hub Facility and welcomes the participation of the community through the last in a series Listening Sessions in several of the Alameda County Supervisorial Districts.

    Please see the attached memo.
  • ACBH Special Announcement
    A message brought to you by James Wagner, Deputy Director of Clinical Operations

    Please see the attached memo re: temporary change in the executive leadership of the Child/Young Adult System of Care (CYASOC).

    I wanted to make everyone aware of a temporary change in the executive leadership of the Child/Young Adult System of Care (CYASOC). Lisa Carlisle will be taking an official leave of absence from her role as the Director of CYASOC. In her absence I am happy to report that Laphonsa Gibbs, Associate Director of CYASOC, will serve as the Acting Director.
  • Connecting The Dots: Historical Trauma, Toxic Stress, And Indigenous Communities
    A message brought to you by the Office of Ethnic Services

    May 18, 2023, 10:30 am - 12:30 pm
    LOCATION: Online
    AUDIENCE: Community-Based Organizations and ACBH contracted Mental Health and Substance Use Disorder Provider Staff.
    TRAINER: Lindsey McMurin, a citizen of the Leech Lake Nation of Ojibwe in Northern Minnesota.
    DESCRIPTION: This training will discuss six eras of Historical Traumas in Indigenous communities, four major components of Historical Trauma Intervention and health concerns of Native American nations by identifying; possible interventions that are culturally responsive.  

    Please see ANNOUNCEMENT for more information and to register.
  • ADULT Mental Health First Aid Training
    A message brought to you by the ACBH Training Unit and Crisis Support Services of Alameda County

    May 25, 2023, 9:00 am - 4:00 pm
    LOCATION: Online (plus 2-hour commitment to complete online pre-course work, due by Thurs. May 11th)
    AUDIENCE: Community-Based Organizations and ACBH contracted Mental Health and Substance Use Disorder Provider Staff.
    TRAINER: MHFA-certified instructors from Crisis Support Services of Alameda County (CSS)
    DESCRIPTION: Mental Health First Aid is an eight-hour course that gives a general overview of how to identify, understand, and respond to signs of mental health and substance use disorders. Six (6) hours of training is completed via an online live class, and 2 hours is completed PRIOR to class as independent study. Due to class size limitations, it is important to sign up with the intent to complete both the pre-MHFA teaches a five-step action plan to provide initial help and support to someone who may be experiencing a mental health or substance use crisis. Participants will be able to gain confidence to be there for a friend, family member, or colleague. Mental Health First Aid was designed for the general public to receive basic mental health information, reduce stigma, and enhance the safety net within our communities. Participants who complete the full course will receive a certificate from the National Mental Health First Aid organization, good for 3 years.
    Registration: please go to https://bit.ly/ACBH_AdultMHFAmay25th

    View FLYER for details and registering information.
  • New Staff Announcement
    A message brought to you by the Office of the ACBH Director

    I am pleased to announce the appointment of Chastity Piedade to the position of Behavioral Health Clinical Manager with the Oakland Adult Community Support Center. Chastity will report to Henning Schulz, Division Director Adult Case Management.

    View announcement for more information.
  • Community Based Learning
    A message brought to you by the Office of Ethnic Services

    The Office of Ethnic services would like to invite you to join in Community Based Learning focusing on Building Relationships. Please see announcement for more information.

    • Fostering Emotional Safety in Our Communities - Thursday, April 27, 1-2:30pm
    • Returning Citizens - Families Of Formerly Incarcerated - Thursday, April 27, 10-11:30am
    • Getting Back To Basics, Family And Community Health - Friday, April 28, 1-2:30pm

    LOCATION: Online
    AUDIENCE: Community Based Organizations and general public.
    TRAINERS: Various. See announcement.
    CE Credits: N/A

    View announcement for details and registering information.

  • Introduction To Family-Based Treatment For Treating Eating Disorders In Children And Adolescents
    A message brought to you by Child and Young Adult System of Care

    Registration is open for an introductory training course to learn and practice principles of Family Based Treatment to treat children and adolescents with eating disorders. The course will occur over eight (8) one-and-a-half hour sessions, offering up to 12 hours of instruction and CE credits designed for clinicians. Please respond promptly if interested because spaces in the training are limited.

    DATES/TIMES:

      May 24, 2023, 1pm to 2:30pm
      May 31, 2023, 1pm to 2:30pm
      June 7, 2023, 1pm to 2:30pm
      June 14, 2023, 1pm to 2:30pm
      June 21, 2023, 1pm to 2:30pm
      June 28, 2023, 1pm to 2:30pm
      July 5, 2023, 1pm to 2:30pm
      July 12, 2023, 1pm to 2:30pm

    LOCATION: Online via Zoom
    AUDIENCE: Alameda County ACBH outpatient clinicians (County, Community-Based Organizations, Mental Health Network) who work directly with clients who exhibit signs & symptoms of Eating Disorders are highly encouraged to attend.
    TRAINER: Eating Disorder Consultant, Helen Savin, LCSW
    DESCRIPTION: This training offers up to 12 hours of instruction designed for outpatient clinicians to learn and practice principles of Family Based Treatment (FBT) to treat children and adolescents with eating disorders.
    CE Credits: Up to 12 CE credits available

    See FLYER for details.

  • SAVE THE DATE: Law and Ethics Training for Mental Health Practice (Registration Pending)
    A message brought to you by ACBH Training Unit and A Better Way

    Friday, June 23, 2023; Full Day Training
    LOCATION:
    AUDIENCE: ACBH and contracted CBO clinical staff
    TRAINER: Daniel Taube, J.D., Ph.D.
    DESCRIPTION: The purpose of this course is to give mental health providers an opportunity to renew and sharpen their ability to engage in knowledgeable and effective ethical decision-making, assist participants in better managing the risks of clinical practice, and to understand and apply ethical and legal standards to challenges inherent in clinical work. This course is taught at an intermediate level and is appropriate for licensed and advanced pre-licensed professionals.

    6 CEs will be available - This course meets the Board of Behavioral Sciences 6-hour update requirement, and the Board of Psychology's mandated ethics and law update requirement.

    Registration is not open yet. If interested to attend, please “Save the Date” on your calendars.
  • Listening Sessions For The African American Wellness Hub
    A message brought to you by the Division of Health Equity

    Alameda County is interested in providing key updates regarding the search and purchase of an African American Wellness Hub Facility and welcomes the participation of the community through a Series of (5) Listening Sessions in each of the Alameda County Supervisorial Districts.

    All sessions will be held from 5:00pm – 6:30pm via Zoom
    • April 17th
    • April 20th
    • April 24th
    • April 27th
    • May 1st

    View FLYER.

  • Payment Reform and Training for CPT Code Billing
    A message brought to you by ACBH Quality Assurance

    This memorandum is to make providers aware of helpful resources, including recorded training programs, related to CalAIM Payment Reform transition to CPT code billing.

    View MEMO.

  • SAVE THE DATE

    Contracts Unit 2023 Spring Provider Meeting
    The ACBH Contracts Unit will be holding its Annual Spring Provider Meetings for 2023 virtually this year.

    Wednesday, April 19, 2023, 2:30pm-5pm

    See 'Save the Date Flyer' for more information.

  • Suicide Assessment and Intervention - Adult Focused
    A message brought to you by ACBH Training Unit

    DATE/TIME: April 26 and April 27, 2023, 9:00am to 12:30pm (Both days)
    LOCATION: Online via Zoom
    AUDIENCE: Mental health professionals or anyone in a position to work with adults or older adults. This training is reserved for Alameda County Behavioral Health, contracted Provider Staff and contracted CBOs.
    TRAINER: Cris Rita, MA, CSS’s Community Education Coordinator & Lead Instructor
    DESCRIPTION: This workshop uses a combination of teaching methods, including didactic work, lecture, and discussion. It will address common myths and perceptions about suicidal behavior. Risk factors, warning signs, and protective factors for adult and older adult populations will be introduced. Participants will learn methods of suicide risk assessment and will be introduced to screening tools that aid in determining risk, including how to talk about and ask about suicide with a client.
    CE CREDIT: This course meets the requirements for 6 hours of CE credit, including Psychologists.

    See FLYER for registration link and details.

  • Picture of Lake Merrit as the cover of the draft-reportNotice of 30-day Public Comment and Review Period
    A message brought to you by ACBH Mental Health Services Act (MHSA) Division

    In accordance with the Mental Health Services Act (MHSA), this notice is being published inviting the public to review and comment on the Alameda County Behavioral Health Care Services MHSA Three-Year Program & Expenditure Plan for Fiscal Years 23/26 (DRAFT)

    The public comment and review period will end Sunday, April 30, 2023. The Mental Health Advisory Board will host a public hearing on Monday, May 15, 2023.

    Please click here or the image to view the draft plan and also gain access to the public comment form.

    Your community voice and input are encouraged.

    Yours in Partnership,
    The Mental Health Services Act Division of Alameda County Behavioral Health Care Services

  • Welcome, Chet Valentino! New Quality Improvement and Data Analytics Division Director
    A message brought to you by the Office of Plan Administration

    Following an extensive search and recruitment process, I am pleased to announce the appointment of Chet Valentino to the inaugural Quality Improvement (QI) and Data Analytics (DA) Division Director position!
    View memo >>

  • Clinicians Gateway Expanded E-Prescribing Information
    A message brought to you by ACBH IS Department

    Clinicians Gateway Expanded Prescription Information

    The Medication Log in Clinicians Gateway now incorporates expanded e-prescribing data from RxNT.

    Prescriptions details such as physician comments and pharmacy information can be viewed.

    To see the information, hover over the magnifying glass icon in the client’s RxNT Medication records. Please see the attached image for more detail.

    View instructions >>

  • ACBH Abriviated Logo ACBH-IS Alert Notification – RESOLVED

    Date and Time: 3/24/2023 9:00 AM
    Incident Information Citrix Outage

    Users Affected ACBH remote employees, CBOs
    Systems Impacted ACBH Portal using Citrix
    Outage Type Unplanned
    Start Date 03/23/2023
    End Time 03/23/2023
    Status Completed
    Next Notification This is the final update.
    Workaround N/A – RESOLVED.
    Details The global Citrix outage is resolved, and log ins are successful. If you continue to have issues, please contact the Support Desk at his@acgov.org
  • ACBH Abriviated Logo ACBH-IS Service Alert Notification — Thursday, March 23, 2023

    Date and Time: 3/23/2023 4:00 pm
    Incident Information Citrix Outage

    Users Affected ACBH remote employees, CBOs
    Systems Impacted ACBH Portal using Citrix
    Outage Type Unplanned
    Start Date 03/23/2023
    Expected End Time 03/23/2023 @ 7 PM PT
    Status Ongoing
    Next Notification 03/24/2023 @ 8:30 AM
    Workaround None
    Details Due to a global Citrix outage, users may be unable to connect to Citrix and will get this message: Unable to communicate with Authentication Manager Service
  • ACBH SmartCare Implementation Town Halls
    A message brought to you by the Alameda County Behavioral Health Services

    ACBH is pleased to announce the below two SmartCare Implementation Town Halls, which will provide an overview of the billing system replacement to support CalAIM and to transition from the county’s legacy systems, InSyst and eCura. The initial phase will go-live in July 2023, with a focus on CalAIM payment reform, critical operations, and federal and state requirements.
    A message brought to you by ACBH Procurement/Contracts Department

    Town Hall

    SmartCare Implementation Update
    March 30, 2023, 11:00 a.m. - 12:00 p.m.

    Please register in advance for this webinar: https://attendee.gotowebinar.com/register/8660441205065553247
    Presentation/Recording

    Town Hall

    SmartCare Implementation Q&A Session
    April 11, 2023, 12:00 p.m. - 1:00 p.m.
    Please register in advance for this webinar: https://attendee.gotowebinar.com/register/2013900012229502552

  • Training UPDATE: Assembly Bill 541 – Treating Tobacco Dependence in Behavioral Health Settings
    A message brought to you by Life Long Medical Care Tobacco Treatment Program

    DATE/TIME: April 26th, 2023, 10am-11am
    LOCATION: Virtual
    AUDIENCE: Administrative and/or Clinical Staff of Alameda County Behavioral Health (ACBH) funded substance use treatment and mental health programs
    TRAINERS: Patricia Sanchez, MPH
    DESCRIPTION: Participants will learn more about the new Assembly Bill 541 which requires all behavioral health agencies to screen and assist clients with tobacco use disorder. Attendees will learn more about the research that supports the benefits of quitting tobacco in behavioral health populations, tobacco treatment best practices and resources such as group curriculum and the Kick It California Helpline.
    CE Credits: 1 CE credit available via Lifelong
    To REGISTER, please go to: April 26 Registration Link
    See FLYER for more information.
    Please contact Linda Nguyen if you have any questions about this training: Lnguyen@lifelongmedical.org, Program Coordinator, Tobacco Treatment Program

    Reminder per BHIN-22-024: SUMMARY OF AB 541:
    AB 541 requires a licensed and/or certified SUD recovery or treatment facility to conduct an assessment of tobacco use at the time of the resident or client’s initial intake. The assessment shall include questions recommended in the most recent version of the DSM under Tobacco Use Disorder, or similar evidence-based guidance, for determining that an individual has a tobacco use disorder.
    COMPLIANCE: The California Code of Regulations (CCR), Title 9, Section 10567, and the Alcohol and/or Other Drug Program Certification Standards, Section 7020 requires licensed and/or certified SUD recovery or treatment facilities to complete a client health questionnaire for all residents and clients. The Client Health Questionnaire and Initial Screening Questions (DHCS 5103) form has been updated and may be used to meet the requirements of AB 541. Any licensed and/or certified SUD recovery or treatment facility that fails to adhere with this information notice shall be cited effective July 1, 2022.

  • RFPQ #22-06 Housing Support Program Addendum No. 1
    A message brought to you by ACBH Procurement/Contracts Department

    Please see RFPQ #22-06 Addendum No. 1 Calendar of Events.

    View RFPQ #22-06 Addendum No. 1

  • RFP #22-01 Eating Disorder Treatment Services Addendum 6
    A message brought to you by ACBH Procurement/Contracts Department

    Alameda County Behavioral Health (ACBH) is pleased to announce the release of Addendum No. 6 for RFP 22-01 Eating Disorder Treatment Services.

    View Addendum No. 6

  • RFP 23-01 TAY Forensic FSP Addendum No. 1
    A message brought to you by ACBH Procurement/Contracts Department

    Alameda County Behavioral Health (ACBH) is pleased to announce the release of Addendum No. 1 for RFP No. 23-01 Transition Age Youth (TAY) Forensic, Diversion and Re-entry Full-Service Partnership (FSP).

    View Addendum No. 1

  • Clinician Gateway - Changes to User Access
    A message brought to you by ACBH Quality Assurance Department

    Clinicians Gateway (CG) Users Auto-Disable
    The purpose of this memorandum is to announce a new process involving the disabling of user accounts for staff that do not login to Clinicians Gateway (CG) for a period of time. This action is vital to comply with standard security requirements. .

    View entire memo >>

  • ACBH Abriviated Logo ACBH-IS Service Alert Notification — Sunday March 12th, at 7 AM

    Date and Time: 3/10/2023 1:00 pm
    Incident Information Network Maintenance

    Users Affected ACBH
    Systems Impacted ACBH Network Resources (desktops, shared drives, Insyst, Clinician’s Gateway)
    Outage Type Planned
    Start Time 3/12/2023 @ 7AM
    End Time 3/12/2023 @ 10AM
    Status Scheduled
    Workaround For access to Microsoft Office 365 resources (email, Teams, Teams Voice, OneDrive, etc.) log on to the Office Portal at https://portal.office.com
    Details Network maintenance will be performed by Central IT on Sunday, March 12th from 7AM to 10AM. There may be intermittent network interruptions during this time.

    Please remember to save and close out of all screens by 06:30AM on Sunday 3/12/23.

    Note: Remember that Daylight Savings Time begins on Sunday morning at 2AM

    Thank you for your patience and attention to this matter. We apologize for any inconvenience.
  • Retirement of Ellen Dunn, Behavioral Health Clinical Manager for Adult Forensic Behavioral Health
    A message brought to you by Juan Taizan, Forensic, Diversion, & Re-Entry Services Director

    After five and a half years with ACBH, Ellen Dunn, Behavioral Health Clinical Manager, has decided to retire. Ellen’s last day with ACBH is March 17, 2023.

    Please join me in thanking Ellen for her years of service and congratulating her on a well-deserved retirement.

    View entire announcement >>

  • ACBH Honors International Women’s Day
    A message brought to you by ACBH, Division of Health Equity

    We want to pause this week to recognize International Women’s Day, 2023. As we honor the important role that women play, we would like to especially uplift those women who have worked to shape and advance our understanding and approach to Mental Health and Wellness.

    As the first Equity Officer at ACBH, it is heartening to celebrate this year’s theme, “Embracing Equity”. The Office of Health Equity was developed in the Fall of 2020, in response to a critical need for the department to remain forever grounded in the important work and focus of its most important resource: individuals and family that form our shared community. Women, no doubt play vital roles in all the communities we serve. We take this time to honor and uplift the critical role that women play in the work that we do throughout our care delivery system.

    View entire announcement >>

  • RESCHEDULED DATE: Friday, April 7, 2023; 10am-1pm
    Collaborative and Culturally Responsive Case Planning for Professionals Working with Spanish-Speaking Families *Presented in Spanish*
    A message brought to you by ACBH Training Unit and A Better Way, Inc.

    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINERS: Jeanette Lopez-Urbina, LCSW
    DESCRIPTION: In this workshop, participants will review effective case planning in bilingual service delivery. Participants will practice how to engage Spanish Speaking clients and families in their native language to increase the partnership with the family as the services are in a language they are most comfortable with, but also to provide services that culturally responsive.
    CE Credits: 3 for LCSW, MFT, LPCC, LEP, and Psychologists

    See FLYER for details and REGISTRATION information.

  • Behavioral Health Clinicians I, II Or Equivalent: Opportunity For On-Call / Overtime On After-Hours
    A message brought to you by the Forensic, Diversion, & Re-Entry System of Care

    Help support the mental health of youth and young adults incarcerated at the Juvenile Justice Center in San Leandro, CA.

    Overtime is available with the Guidance Clinic at the Juvenile Justice Center for the classification of Behavioral Health Clinician I or II. Behavioral Health Clinicians will receive standard pay per hour on-call, and overtime pay for every call-back received (minimum 2 hours). After-hours shifts are from 8pm-8am weekdays, and 24 hour shifts on Saturdays and Sundays.

    Please Note: On-call and Overtime must be approved by your immediate supervisor and not interfere with regular job duties. Staff selected for overtime must also pass a comprehensive background check conducted by Alameda County Sherriff.

    View announcement.

  • Important Notice - Clinicians Gateway Upgrade and Maintenance: Sunday, 2/26, 10 AM-3 PM*
    A message brought to you by ACBH IS System Support

    Clinicians Gateway will be undergoing scheduled maintenance this Sunday, 2/26/23. The system will not be available from 10 AM – 3 PM*. Please save all of your work and log off of CG before 10 AM, Sunday. InSyst will be fully available.

    The upgrade and maintenance will include:

    • SUD Treatment Plan: increased flexibility in plan start and end dates;
    • Problem List: when archiving a problem, added a field for the “reason;”
    • Fixing Care Team Member feature bugs;
    • Fixing a Medication Log feature bug.

  • *Please note the change in end time to 3 PM

  • Welcome Brian Godwin, Management Analyst
    A message brought to you by the MHSA Division, Plan Administration

    Please join us in welcoming Brian to the position of Management Analyst within the MHSA Division in Plan Administration. Brian will be responsible for the overall planning, designing and implementation of quality improvement and evaluation projects to highlight the outcomes and impacts of MHSA funded programs. He will also be assisting the MHSA Team in partnering with other units and divisions around dashboard development, production of informing materials and increasing data collection efficiency.

    View announcement.

  • Geriatric Mental Health Among African Americans
    A training brought to you by the Office of Ethnic Services
    Please join the Office of Ethnic Services in an upcoming training with African American Technical Assistance. This training will discuss approaches to mental illness, particularly anxiety disorders, depression, and psychotic disorders. After completion of this training, you will be able to: identify assessment tools to assess mental health conditions and signs of cognitive impairment; describe ways to address elder abuse; and core concepts of psychopharmacology for elders.

    Friday, March 24, 2023, 9:00am - 1:30pm
    LOCATION: Online
    AUDIENCE: Community-Based Organizations and ACBH contracted Mental Health and Substance Use Disorder Provider staff.
    TRAINERS: Karinn Glover, MD, MPH
    DESCRIPTION: This course will present core concepts of geriatric mental health but will do so with an emphasis on older adults of African American and Caribbean-American background. There will be some discussion of approaches to mental illness, particularly anxiety disorders, depression, and psychotic disorders. There will be some exploration of cognitive disorders and substance use disorders as well. Special attention will be paid to elder abuse and support for caregivers.
    CE Credits: 3.5

    For more information and to register please see the flyer.

  • Student And Faculty Mental Health: How It Impacts African American Students
    A training brought to you by the Office of Ethnic Services

    Friday, February 24, 2023, 9:00am - 1:30pm
    LOCATION: Online
    AUDIENCE: Community-Based Organizations and ACBH contracted Mental Health and Substance Use Disorder Provider staff.
    TRAINERS: Delane Casiano, MD and Karriem Salaam, MD
    DESCRIPTION: Please join the Office of Ethnic services and African American Pathways to Wellness in an upcoming training with Karriem Salaam, MD and Delane Casiano, MD. This training will discuss ways to support mental health in Black youth and increasing collaborations between schools and mental health providers.

    This training will discuss ways to support mental health in Black youth and increasing collaborations between schools and mental health providers. You will be able to:
    1. Identify social determinants of mental health that influence school/community violence.
    2. Describe three programs to augment hope and resilience in BIPOC youth exposed to school/community violence.   
    3. Discuss risk factors and strategies for mitigating violence in school/community.

  • CE Credits: 3.5

    See FLYER for details and registration.

  • INTERIM POSITION RECRUITMENT!!!
    A posting brought to you by Alameda County Behavioral Health

    The Office of the ACBH Director is opening a recruitment for the Interim Workforce, Education & Training (WET) Manager. The successful candidate will serve in this Interim, Out-of-Class assignment until a formal civil service recruitment is completed for the permanent role. MUST APPLY BY: FRIDAY, FEBRUARY 24, 2023.

    See memorandum for additional information.

  • Applying Updated Information from the DSM-5-TR in work with Adults and Older Adults
    A training brought to you by the ACBH Training Unit

    Thursday, March 9, 2023, 9:00am - 4:30pm
    AUDIENCE: This course is most appropriate for licensed Alameda County Behavioral Health staff, and contracted Provider staff or CBOs.
    TRAINER: Rachel Michaelsen, LCSW
    DESCRIPTION: The DSM-5-TR (text revision) was recently updated and now includes changes in criteria to diagnoses and new diagnoses. Learn about the DSM, new and updated diagnoses, and how these changes may impact the diagnoses most commonly used with adults. Also learn how the DSM addresses cultural considerations in diagnosing.
    CE Credits: 6 for BBS licensed clinicians, BRN nursing, and CCAAP/Addiction Professionals

    See FLYER for details and REGISTRATION and additional CE information.

  • Preventing, De-Escalating, & Managing Aggressive Behavior in Behavioral Health Settings
    A training brought to you by the ACBH Training Unit

    Thursday, March 23, 2023, 9:00am - 1:30pm
    AUDIENCE: This course is appropriate for ALL classifications of Alameda County Behavioral Health staff, and contracted Provider staff or CBOs.
    TRAINER: Ian Brennan
    DESCRIPTION: Course emphasis is placed on exercising self-control and systematically utilizing the least restrictive measures versus attempts to externally control others. Content will cover: strategies that most reliably stimulate rational-thought, with an emphasis on choices and curiosity; communication missteps on the part of the speaker that unwittingly intensify rather than help calm situations; communication elements that must be in place in order for a sender’s message to be received as intended; and exploration of the core basis of arguments on the part of both parties.
    CE Credits: 4, for BBS licensed clinicians, BRN nursing, and CCAAP/Addiction Professionals

    See FLYER for details and REGISTRATION and additional CE information.

  • Applying Updated Information from the DSM-5-TR in work with Children, Adolescents, and Transition Aged Youth
    A training brought to you by the ACBH Training Unit

    Thursday, March 30, 2023, 9:00am - 4:30pm
    AUDIENCE: This course is most appropriate for licensed Alameda County Behavioral Health staff, and contracted Provider staff or CBOs.
    TRAINER: Rachel Michaelsen, LCSW
    DESCRIPTION: The DSM-5-TR (text revision) was recently updated and now includes changes in criteria to diagnoses and new diagnoses. Learn about the DSM, new and updated diagnoses, and how these changes may impact the diagnoses most commonly used with children and teens. Also learn how the DSM addresses cultural considerations in diagnosing.
    CE Credits: 6 for BBS licensed clinicians, BRN nursing, and CCAAP/Addiction Professionals

    See FLYER for details and REGISTRATION and additional CE information.

  • Welcome, Mona Shah! Health Equity Policy & Systems Manager
    A message brought to you by the ACBH Office of Health Equity

    Please join us in welcoming Mona Shah to the position of Health Equity Policy & Systems Manager within the Health Equity Division. Ms. Shah will officially be joining the department on Monday, February 6, 2023 by way of our very own Public Health Department. In her new role, Ms. Shah will report directly to the ACBH Health Equity Officer, and work alongside other leaders representing Peer Support Services, Family Empowerment, Ethnic Services, and Patients’ Rights.

    View memo.

  • Memo - Black History Month: Yesterday, Today and Tomorrow
    A message brought to you by the ACBH Office of Health Equity

    As we begin Black History Month, many voices have already acknowledged that we do so from a place of optimism, hope, and pride. For this, we may all be thankful. Our Health Equity Division also recognizes that even with this perspective, one must authentically also hold an awareness that there is still much to do. A simple glance at stereotypical or negative portrayals of members of the African American community in the media; the real-time legislation being proposed in parts of the United States that would either downplay, ignore, or outright erase aspects of African American History; or the persistence of institutional oppression and its impact on wellness overall paint a clear, albeit nuanced picture.

    View memo.

  • CalAIM Payment Reform
    A message brought to you by ACBH Finance

    CALIFORNIA ADVANCING AND INNOVATING MEDI-CAL (CALAIM): Systemwide Transition to Fee-for-Service (FFS)
    While ACBH is working to minimize changes to the provider payment structures for FY 2023-24 CalAIM, Behavioral Health Payment Reform initiative beginning on July 1, 2023, the State seeks to, “move counties away from cost-based reimbursement to enable value-based reimbursement structures that reward better care and quality of life for Medi-Cal beneficiaries.”1 To inform the general process of transitioning CBOs to FFS, ACBH has piloted this transition with Full Service Partnership (FSP) Pilot Providers. These efforts have informed how to best refine our provider contracting process towards the systemwide implementation to FFS and strengthen ACBH’s overall delivery system for contracted mental health providers and beneficiaries.

    View memo.

  • BLACK DON’T CRACK? Dispelling the Myth, Uplifting Excellence, Mental Health and Wellness in the African American Community
    A message brought to you by the Office of Health Equity

    Friday, February 24, 2023, 10am – 12pm
    LOCATION: Online via Zoom
    DESCRIPTION: Join us for a lively panel discussion featuring Keynote Speaker: Dr. Wade Nobles, Psychologist/Educator/Author and panelists:

    • Dr. Karyn Tribble, Director ACBH
    • Kimi Watkins-Tartt, Director ACDPH
    • Dr. Angela Coombs, Psychiatrist, ACBH
    • Dr. Khalid White, Educator/ Entrepreneur
    • Ken Jones, PEER Mentor, San Mateo County
    • Shuja Johnson, Executive Director, Black Men Speak

  • No registration necessary! Just log in.

    See flyer for details and zoom link.

  • Black History Month Community Based Learning
    A message brought to you by the Office of Ethnic Services
    Please join the Office of Ethnic Services and The Community Based Learning training program in a series of five trainings on mental health wellness during Black History Month. flyer for training descriptions and links to register.

    • Session 1: Wellness NOW: Where Do We Need To Get To?
      Black Men Speak
      Wednesday, Feb. 15, 10–11:30am

    • Session 2: Cross-Cultural Collaboration & Coalition-Building
      Rev. Dr. Toni Dunbar and Rev. Floyd Thompkins
      Monday, Feb. 20, 10–11:30am

    • Session 3: DeColonizing the Psyche; Restoration and Renewal
      Dr. Amber McZeal
      Wednesday, Feb. 22, 1–2:30pm

    • Session 4: Recognizing and Reducing Stress Symptoms
      LaFreshia “Free” Brown, LPCC, CADC
      Thursday, Feb. 23, 10–11:30am

    • Session 5: Blessed not to be Stressed
      Pastor Maria Reems
      Friday, Feb. 24, 10–11:30am

  • Please see the flyer for training descriptions and links to register.

  • FAQs Payment Reform
    A message brought to you by ACBH Finance

    Starting on July 1, 2023, ACBH is anticipating contracts, billing, and services changes associated with the new billing system SmartCare and the payment reform under California Advancing and Innovating Medi-Cal (CalAIM). This is the CalAIM FAQs Payment Reform manual.

  • EXTERNAL QUALITY REVIEW OF MEDI-CAL SPECIALTY MENTAL HEALTH FISCAL YEAR 2022-23 - FINDINGS
    A message brought to you by the Office the ACBH Director

    This communication has been provided to share very important updates with each of you regarding the performance of our department, and to ensure systemwide transparency.

    As some are already aware, Alameda County Behavioral Health Care Services (ACBH) participates in Quality Review visits twice yearly for each of our Mental Health and Substance Use Systems. These visits are standard practice for every county across California and is an opportunity that helps counties to continually improve system operations and care services throughout the community. Behavioral Health Concepts (BHC) Inc., California’s External Quality Review Organization (CalEQRO) recently conducted a Fiscal Year (FY) 2022-23 review of ACBH Specialty Mental Health Services from October 5-7, 2022, which includes county and contracted services.

    Please see memo for details.

  • Defining Your “New Normal” - Strategizing for the Post-Pandemic in the Workplace and Beyond
    A message brought to you by HCSA Human Resources in partnership with ACBH Training

    Tuesday, March 14, 2023; 9:00am-2:00pm
    LOCATION: Virtual - Online via Zoom - link to be sent prior to meeting
    AUDIENCE: This training is only for HCSA permanent, part-time and temporary employees (including Provisional, Project and TAP employees assigned to HCSA departments). The course content is applicable for clinical, consumer, administrative, managerial, program and support staff.
    TRAINERS: Ellen Muir, LCSW, ORSCC, and Betsy Baum Block, MPP, CPCC, ORSCC, PCC.
    DESCRIPTION: The worldwide COVID-19 Pandemic coupled with stay-at-home orders, increased demands on workers to care for family members, economic hardships, national and international political tensions and more, pushed workers and those they serve to struggle with how to navigate the rapid changes to their daily lives. The Post-Pandemic fallout continues as organizations try to navigate return to office vs work from home scenarios and the impact of uncertain economic conditions are felt. As the world experiences declining COVID-19 rates, new complexities take its place. Defining your “new normal” can be a confusing concept, layered with personal and professional concerns. This course will help participants understand and create the conditions for change in the workplace and the impact of all these world events on ourselves, our colleagues and the communities we serve.
    CE Credits: 4.5

    Please note: There is a registration fee for this training and the departments will be billed for their confirmed attendees. Therefore, managers and supervisors must approve their staff’s registration on the Learning Management System (LMS). Registrants who decide not to attend must cancel their registration by 02/28/2023 by contacting HCSALearningCenter@acgov.org to avoid being charged for the training. Departments will be charged for attendees who fail to notify HCSA HR about their cancellation or do not attend the training. Registration capacity is limited and open until filled based on confirmation of registration by supervisor in the LMS.

    See FLYER for details and REGISTRATION information.

  • Collaborative and Culturally Responsive Case Planning for Professionals Working with Spanish-Speaking Families *Presented in Spanish*
    A message brought to you by ACBH Training Unit and A Better Way, Inc.

    Monday, February 13th, 2023; 10am-1pm
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    TRAINER: Jeanette Lopez-Urbina, LCSW
    DESCRIPTION: In this workshop, participants will review effective case planning in bilingual service delivery. Participants will practice how to engage Spanish Speaking clients and families in their native language to increase the partnership with the family as the services are in a language they are most comfortable with, but also to provide services that culturally responsive.
    CE Credits: 3 for LCSW, MFT, LPCC, LEP, and Psychologists

    See FLYER for details and REGISTRATION information.

  • ANNOUNCEMENT - Newly APPROVED MHSA Innovation Projects!
    A message brought to you by the Office the ACBH Director

    On behalf of our MHSA Division, I am pleased to announce that on this past Wednesday, January 25, 2023, our Department received formal approval from the Mental Health Services Oversight & Accountability Commission (MHSOAC) for two new forensic focused 5-year pilot programs for a total of $22 million dollars in Mental Health Services Act Innovation funding.

    Please see memo for details.

  • Student and Faculty Mental Health: How it Impacts African American Students
    A message brought to you by the Office of Ethnic Services

    Please join the Office of Ethnic services in an upcoming training with Karriem Salaam, MD and Delane Casiano, MD. This training will discuss ways to support mental health in Black youth, social determinants of mental health that influence school/community violence and ways to increase collaborations between schools and mental health providers. Please share this information with those who would benefit.

    DATE: February 24, 2023; 9am-1:30pm
    LOCATION: Online
    AUDIENCE: Community-Based Organizations and ACBH contracted Mental Health and Substance Use Disorder Provider staff.
    TRAINER: Karriem Salaam, MD and Delane Casiano, MD
    DESCRIPTION: This course describes how to develop opportunities for mental health, wellness, hope, and resilience among black youth. As well as increasing collaborations between schools and mental health providers. The goal of this course is to enhance overall professional growth and improve clinical skills to help support mental health in Black youth who are at risk for exposure to school and community violence.
    CE Credits: 3.5

    For more information and to register please see the announcement.

  • Welcome, Kayla Haith, Compliance & Privacy Officer
    A message brought to you by the Offices of HCSA Compliance Services & the ACBH Director

    Please join us in welcoming Kayla Haith to the position of ACBH Compliance and Privacy Officer within the Health Care Services Agency Office of Compliance Services (OCS) reporting to Agency Chief Compliance and Privacy Officer, Dr. Ravi Mehta, and Behavioral Health Director, Dr. Karyn Tribble.

    Kayla will be responsible for the broad coordination of the Behavioral Health Department’s comprehensive compliance and privacy assurance program, which includes coordinating and performing activities related to education, training, auditing, and investigations to ensure employee awareness and compliance with the program.

    View announcement >>

  • Staff Announcement-New Division Director
    A message brought to you by James Wagner, Deputy Director of Clinical Operations

    I am pleased to announce the appointment of the new Division Director to the Vocational Services Program.

    Michael Castilla will be joining the Office of Clinical Operations on February 5, 2023 and will report directly to me, in my role as the department’s Deputy Director of Clinical Operations.

    View announcement >>

  • RFPQ 22-09 One Time Enhancement Funds Addendum 1
    A message brought to you by ACBH Network Office Procurement

    RFPQ #22-09 One Time Enhancement Funds Addendum #1 - Budget Template replacement.

    View addendum >>

  • HOPE & RESILIENCE (TUESDAY, JANUARY 24, 2023)
    A message brought to you by the Office of the ACBH Director

    Dear ACBH Staff & Team Members:

    I sincerely hope that this communication finds you and your loved ones well. My hope this morning was to provide both a reminder and to offer a galvanizing message in advance of today’s regulatory visit: our Substance Use System External Quality Review (EQR) (Tuesday, January 24, 2023 – Thursday, January 26, 2023). However, my messaging has clearly pivoted with word of yesterday’s shooting and tragedy in Alameda County’s own City of Oakland. Just two days after our HCSA Director offered a timely message on behalf of the Agency.

    First and foremost, I would like to take this time to acknowledge the profound losses that our communities face each day, as they are both surreal and devastating. Three separate events in the State of California – in as many days – is unbelievably painful and a harsh reality that is tearing through the psyche of all of us. As the world wrestles with the “why” of these events, I take this opportunity to remind you of the feelings that may be emerging, whatever the precipitating factors are found to have been. Whether or not our ACBH community members have had direct contact with individuals who have been directly impacted – we are all vicariously impacted. To this, I ask that you find grace in your actions in any way that you can.

    I recognize that many will experience a gamut of emotions because of what we are witnessing, and in real time, given our reliance upon social media and technology. However, any and every emotion whether it is a feeling of powerless so that one engages in purposeful avoidance; or sadness, anger, frustration; or simply feeling even more committed to intentionally engaging those around you with compassion and respect. All are part of this process. If you find yourself asking what can be done in your respective roles, I remind you that each of us have a purpose and can impact those around us in a variety of ways. Whether you find purpose in your role as a public servant, community member, advocate, parent, partner, leader, or peer – I encourage you to humbly consider small, person-centered interactions if you are looking to make a difference. The ‘little things’ as they are often called, can make a difference to someone around you who is hurting. A smile to your co-worker, an offer of support to a client through your treatment team’s efforts, development of practice that can help shape our system for years to come; or considering whether you as a leader are holding yourself accountable and attempting to offer more to your team then is expected. All these efforts – albeit subtle – can make a difference.

    So, as we thankfully appreciate the efforts of our Systems of Care, Plan Administration, and Substance Use Partners in preparing for this week’s DMC-ODS EQR – I ask that you pause, breathe deeply – and remember what this is all about. Our shared community, commitment, and shared regard for one another.

    Thank you for your support.

    Karyn L. Tribble, PsyD, LCSW, Director

    View memo >>

  • Cognitive Processing Therapy for Post-Traumatic Stress Disorder (CPT)
    A message brought to you by ACBH Training Unit

    Dear Staff, please note the time correction and number of CEs available for the CPT training on February 6 & 8, 2023. The correct time is 10am - 3pm each day, for a total of 8 CEs.

    February 6 & 8, 2023; 10am-3pm (must attend both days for CE credit)
    LOCATION: Online
    AUDIENCE: Alameda County Behavioral Health staff and it’s contracted provider/CBO staff.
    TRAINER: Christine Valdez, Ph.D, Psychology
    DESCRIPTION: This course will review the definition of trauma and PTSD, summarize statistics on trauma and survivor demographics to reduce implicit bias and provide recommendations for assessing PTSD. The Social Cognitive Theory of PTSD will be presented to contextualize the purpose of Cognitive Processing Therapy. The 12 sessions of Cognitive Processing Therapy will be presented with case examples and experiential exercises to understand the process of Cognitive Processing Therapy from client and provider perspectives.
    CE Credits: 8 for LCSW, MFT, LPCC, LEP, SUD providers, and RNs

    See FLYER for details and REGISTRATION information.

  • Welcome, Jose Cabrera - New DST Business Intelligence Analyst
    A message brought to you by Chet Valentino: Data Services Team

    I am delighted to announce the hiring of Jose Cabrera to the Data Services Team.

    Jose joined the Data Services Team in 2017 as a TAP employee. He developed expertise in report specification, PostgreSQL, dashboard development, and connecting operations staff with existing Yellowfin reports by hosting Yellowfin Hour.

    Jose has a degree in Business Administration with a concentration in Information Systems. Jose is a native of Mexico and fluent in both English and Spanish. When he is not working, he enjoys exploring Bay Area towns and neighborhoods. He lives in San Francisco with his partner.

    View announcement >>

  • Welcome, Gabriel Orozco - New DST Business Intelligence Analyst
    A message brought to you by Chet Valentino: Data Services Team

    I am delighted to announce the hiring of Gabriel Orozco to the Data Services Team.

    Gabriel has a bachelor’s degree from UCLA in International Development Studies, and a master’s degree in Social Welfare Management and Planning from UC Berkeley. Gabriel is an Alameda County native having grown up in Berkeley where he attended Berkeley public schools, and then moved to Oakland following graduate school.

    When Gabriel is not working, he enjoys raising his ten-year-old daughter, trail running, sports, the arts, spending time with local friends, and taking short trips.

    View announcement >>

  • Toki Buchanan Announcement
    A message brought to you by the Finance Division, Contracts Unit

    I am pleased to announce the appointment of Toki Buchanan as Management Analyst to the Finance Division, Contracts Unit.

    Toki Buchanan joined the Contracts Unit in January 2019 as a Fiscal Contract Manager (FCM) for Substance Use Disorder (SUD) contracts.

    In addition to Toki’s four year's experience as an FCM on the SUD Fiscal Team, she also participated as a Subject Matter Expert in the initial trainings and pilot-testing of the CLM system, including the final testing phase and has contributed as a CLM “Superuser” since then.

    View memo >>

  • Elizabeth (Liz) Delph Announcement
    A message brought to you by the Finance Division, Contracts Unit

    I am pleased to announce the appointment of an Interim Supervising Program Specialist to the Finance Division, Contracts Unit.

    Elizabeth (Liz) Delph joined the Contracts Unit in 2018 and reports directly to Wendi Vargas, Contracts Director.

    In her new role, Liz will oversee the Procurement and Mental Health Program Fee-For-Service teams. Liz previously worked as the Interim Management Analyst within the Contracts Unit, overseeing the development and roll-out of the Contracts Lifecycle Management (CLM) system.

    View memo >>

  • Eating Disorder Consultation Available to ACBH Clinicians and Providers
    A message brought to you by Alameda County Behavioral Health

    ACBH clinicians and contracted providers working with clients experiencing and eating disorder or eating problems can receive support through monthly virtual groups and one-time or ongoing individual consultation. Any provider contracted to work with ACBH clients can request consultation, including mental health clinicians, substance use disorder practitioners, peer specialists, family partners, and mental health rehabilitation specialists. The clients discussed may be adults or children.

    Please see the attached flyer for more information.

  • New Program Specialist for AOASOC
    A message brought to you by Kate Jones, Director of Adult and Older Adult System of Care

    I am pleased to announce the appointment of a Program Specialist to the Adult and Older Adult System of Care (AOASOC).

    Renee Renteria joined the AOASOC on Jan 9, 2023 and will focus on our Wellness Centers, Benefits Advocacy, In-Home Outreach Teams, and assist with the subacute Utilization Management pilot.

    View memo >>

  • Clinicians Gateway Log-In User Name Update:
    A message brought to you by ACBH Information Systems

    Clinicians Gateway users will now be able to log into CG using either their ACBH Network User Name or their InSyst Staff ID #. Existing passwords remain the same.

    For example, Susie Test, with ACBH Network ID = TestS and Staff ID # 12345, could log into CG using either “TestS” or “12345”.

    InSyst staff ID #s remain a pre-requisite for a CG account.

  • Upcoming ACBH Trainings for Jan. and Feb. See What's Onboard!
    A message brought to you by ACBH Workforce & Training Unit

    Three Trainings in January and Four in February!
    LOCATION: Online
    AUDIENCE: ACBH trainings are for Alameda County Behavioral Health staff and its contracted provider staff.
    DESCRIPTION: ACBH Workforce & Training Unit invites you see what's onboard for trainings in January and February 2023. There are some exciting offerings! Come join us for a training! (Supervisor approval required prior to registering.)
    See FLYER for details and Dates.

  • Annual Confidentiality Statement Attestation
    A message brought to you by Ravi Mehta, Chief Compliance and Privacy Officer
    The ACBH contract with the California Department of Health Care Services (DHCS) requires all ACBH workforce members and contracted/network providers to sign a Confidentiality Statement on an annual basis, attesting to their compliance with health information privacy and security policies and requirements.

    To access and review the ACBH Policy #350-3-1: Privacy, Security and Confidentiality Statement of Client Services, Records and Information, please go here.

    Update your statement >>

  • Tasha Lopez Announcement
    A message brought to you by the Billing and Benefits Support (BBS) Unit
    I am pleased to announce the appointment of a Supervising Financial Service Specialist to the Billing and Benefits Support (BBS) Unit in the ACBH Finance Division.

    Tasha Lopez joined ACBH in October 2000 and transitioned into her new role on November 28, 2022. She brings with her a wealth of knowledge and experience related to Mental Health billing and claiming activities.

    View memo >>

  • Friday, January 27th, 2023, 9am-1:30pm
    Emergency Room: How it Impacts Healthcare Disparities in African Americans

    A FREE training brought to you by the Office of Ethnic Services
    TRAINER: Phillip Murray MD, MPH
    LOCATION: Virtual (live, online webinar)
    AUDIENCE: Community-Based Organizations and ACBH contracted Mental Health and Substance Use Disorder Provider staff.
    DESCRIPTION: This course describes the current mental health care system in which African Americans have been more likely to utilize the emergency department as a source of care. Please join the Office of Ethnic Services in an upcoming training with Dr. Phillip Murray. This training will discuss outpatient factors that can improve emergency psychiatry use and criteria related to the legal history for involuntary commitment. Please share this information with those who would benefit. For more information and to register please see the announcement.
    CE Credits: 3.5
    View flyer for registration >>

  • Welcome, Rashawnda Lee-Hackett, Program Specialist
    A message brought to you by the Office of Peer Support Services (OPSS)
    We are pleased to announce the appointment of the new Peer Support Workforce Program Specialist to the ACBH Office of Peer Support Services (OPSS).
    View memo >>
  • HAPPY HOLIDAY SEASON & PROSPEROUS NEW YEAR!
    A message brought to you by the Office of the ACBH Director
    Reflecting on this past year brings to mind the fact that Alameda County remains strong and resilient. While many lives continue to be impacted by the Pandemic, the community has weathered a variety of storms related to an increasing need for targeted behavioral health services to our community – delivered where they live and in their time of need.
    View memo >>
  • 2023 Mental Health/SUD Brown Bag Series
    FREE trainings brought to you by Quality Assurance
    Who should attend: Alameda County Behavioral Health (ACBH) providers, Quality Assurance Lead Staff, Directors, Managers and Supervisors.
    Description: This is an open forum. The meeting allows ACBH Quality Assurance staff to share information about new or upcoming changes to processes and policies that impact the providers. It is also an opportunity for providers to get clarification about existing processes related to Medi-Cal and ACBH requirements.
    Dates and Times: 3rd Thursday of each month from 12-1 p.m.

    Sessions:
    • January: January 19th, 2023
    • February: February 16th, 2023
    • March: March 16th, 2023
    • April: April 20th, 2023
    • May: May 18th, 2023
    • June: June 15th, 2023
    • July: July 20th, 2023
    • August: August 17th, 2023
    • September: September 21st, 2023
    • October: October 19th, 2023
    • November: November 16th, 2023
    • December: December 21st, 2023

    View Flyer


    Microsoft Teams meeting
    Join on your computer, mobile app or room device

    Click here to join the meeting
    Meeting ID: 222 128 436 015
    Passcode: RCa5EG
    Download Teams | Join on the web
    Or call in (audio only)
    +1 415-915-3950,,992754652# United States, San Francisco
    (888) 715-8170,,992754652# United States (Toll-free)
    Phone Conference ID: 992 754 652#
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  • ACBH is Pleased to Join Oakland Frontline Healers and Adamika Village's Circle of Peace Candlelight Vigil
    Brought to you by the Health Equity Division
    Imagine 1,500 points of light around Lake Merritt. Imagine 1,500 Peacemakers wishing, praying and meditating for peace in Oakland. Join us on December 28 at 7 p.m.
    View flyer >>
  • Friday February 24th, 2023, 10am-11am
    Assembly Bill 541 – Treating Tobacco Dependence in Behavioral Health Settings

    A FREE training brought to you by Alameda County Public Health and Behavioral Health Departments, in contract with Lifelong Medical Care, Tobacco Treatment Program
    TRAINER: Patricia Sanchez, MPH
    LOCATION: Virtual (live, online webinar)
    AUDIENCE: Administrative and Clinical Staff of ACBH-funded substance use treatment and mental health programs
    DESCRIPTION: Participants will learn about the new Assembly Bill 541 which requires all behavioral health agencies to screen and assist clients with tobacco use disorder. Attendees will learn about the research that supports the benefits of quitting tobacco in behavioral health populations, tobacco treatment best practices and resources such as group curriculum and the Kick-It-California Helpline.

    Registration is essential, deadline by Thursday February 23rd, 2023
    Register at: https://www.eventbrite.com/e/ab-541-treating-tobacco-dependence-in-behavioral-health-settings-virtual-tickets-482717148987

    Questions? See flyer or Contact Linda Nguyen lnguyen@lifelongmedical.org