The Alameda County Behavioral Health (ACBH) Policies & Procedures (P&P) Manual is a compilation of all the policies and procedures that apply to ACBH staff and contractors. The purpose of the P&P Manual is to ensure that everyone associated with ACBH operations is aware of and consistently implements the requirements under federal, state, and local laws and regulations.
ACBH P&Ps are developed through a procedure outlined in Policy 000-1-1, “Development, Approval, Dissemination, and Revision of Alameda County Behavioral Health Policies and Procedures.”
The ACBH P&P Manual is organized by category, and the Table of Contents is available below.
TABLE OF CONTENTS
000 POLICIES & PROCEDURES
100 ACCESS - MH & INTEGRATED
- 100-1 ACCESS TO MH SERVICES
- 100-2 ACCESS TO MH & SUD SERVICES
150 ACCESS – SUD
150-2 CALAIM
200 AUTHORIZATION
300 BENEFICIARY PROTECTION
- 300-1 CONSUMER GRIEVANCE AND APPEAL PROCESSES
- 300-2 ADVANCE DIRECTIVE
- 300-3 CONSUMER RIGHTS TO HEALTH RECORD
- 300-4 BENEFICIARY RIGHTS
350 BENEFICIARY PROTECTION - SUD
- 350-2 CONSUMER SAFETY AND WELL-BEING
- 350-3 CONFIDENTIALITY
400 TARGET POPULATIONS AND ARRAY OF SERVICES
500 MEDICAL DIRECTOR’S DIVISION
- 501 PHARMACY SERVICES OFFICE
- 503-1 DESIGNATION & REPORTING
900 WORKFORCE EDUCATION AND TRAINING OFFICE
- 901 BHCS STAFF
- 901-1 BHCS STAFF SKILL DEVELOPMENT
1300 FUNDING, REPORTING AND CONTRACTING
- 1302 NETWORK OFFICE
- 1302-1 CONTRACT MONITORING
- 1303 PROVIDER CONCERNS
1350 FUNDING, REPORTING AND CONTRACTING – SUD
1600 QUALITY MANAGEMENT DIVISION – Mental Health & Integrated
- 1601 QUALITY IMPROVEMENT OFFICE
- 1601-1 BENEFICIARY CARE AND OUTCOME
- 1602 CULTURAL COMPETENCE OFFICE
- 1602-1 CULTURAL COMPETENCE WITH CLIENTS
- 1603 QUALITY ASSURANCE OFFICE
- 1603-1 CALAIM:DOCUMENTATION
- 1603-2 CHART REVIEW
- 1603-3 CREDENTIALING AND SCOPE OF PRACTICE
- 1603-4 UNSUAL OCCURRENCE/DEATH REPORTING
- 1603-5 MEDI-CAL SITE CERTIFICATION
- 1603-6 CONCURRENT REVIEW
1650 QUALITY MANAGEMENT DIVISION – SUD
- 1650-1 SUD PROGRAM ADMINISTRATION
1700 COMPLIANCE OFFICE
- 1703 PROGRAM INTEGRITY
- 1703-1 SERVICE VERIFICATION
- OCS.C.001 EXCLUSION SCREENING
- 1703-3 FRAUD, WASTE, AND ABUSE
1704 PRIVACY AND SECURITY
1900 MENTAL HEALTH SERVICES ACT OFFICE
- 1901 CONSUMER AND STAFF WELLNESS
2050 HUMAN RESOURCES / PERSONNEL OFFICE – SUD
- 2050 SAFETY & RISK MANAGEMENT
2100 BEHAVIORAL HEALTH ADMINISTRATION
- 2101 EXECUTIVE ADMINISTRATION
- 2101-2 EMERGENCY RESPONSE
Policy Manual History
Original Policy #
|
Policy Title |
Superseding Policy # |
Superseding Policy Title |
Date Superseded |
1603-1-1 |
Progress Notes for Mental Health Services: Timeline for Completion and Documentation Requirement |
1603-1-3 |
Documentation Requirements for all Specialty Mental Health Services (SMHS), Drug Medi-Cal (DMC), and Drug Medi-Cal Organized Delivery System (DMC-ODS) Services |
6/28/22 |
1603-1-2 |
Specialty Mental Health Services (SMHS) Clinical Documentation Standards Policy & Procedure Manual |
1603-1-3 |
Documentation Requirements for all Specialty Mental Health Services (SMHS), Drug Medi-Cal (DMC), and Drug Medi-Cal Organized Delivery System (DMC-ODS) Services |
6/28/22 |
1603-4-2 |
Formalized Case Review |
1603-4-1 |
Unusual Occurrence and Death Reporting |
3/11/22 |
1650-1-2
|
Verification of Professional Credentials for Substance Use Disorder Treatment Services |
1603-3-2 |
Credentialing & Re-Credentialing Verification for ACBH Mental Health & Substance Use Service Providers |
12/16/19 |
350-1-1
|
Reserve for Complaint Process |
300-1-1 |
Consumer Grievance and Appeal Processes |
7/1/18 |
350-1-2
|
Beneficiary Fair Hearing Rights |
300-1-1 |
Consumer Grievance and Appeal Processes |
7/1/18 |
|
 |
 |
|