SmartCare
Announcements / Forms / Resources & Reference Guides / Manuals / Training Videos / SmartCare End User Training (EUT) & Office Hours
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AnnouncementsIMPORTANT: SmartCare Update - Build Release Changes
Updated deadlines:
View MEMO for the updated SmartCare (SC) Service Entry Deadlines.
Due to the increased number of SmartCare system issues related to client address, please remember to add or update the client address by using the address “Details…” button. Adding or updating a client address without using the “Details…” button will generate system issues and potential errors saving Registration Documents. The client address must be added to the individual Street, City, State, and Zip fields displayed once the “Details…” button is selected: For SmartCare Memos, please visit Alameda County Behavioral Health Memos and Notices FormsForms available with No Instructions (NI) or With Instructions (WI). Example: MHS Client Registration Form (NI), MHS Client Registration Form (WI)
1. You must be logged into the ACBH Network to Access all eForms. 2. Use the following link and your Username/Password to log into the Network https://bhcsportal.cloud.com/Citrix/StoreWeb/#/login 3. Select the “e-Forms ACBH Cloud” application from the menu 4. Select your SmartCare required eform from the Eforms page System Updates
Resources & Reference Guides
Manuals
Training Videos
SmartCare End User Training (EUT) & Office HoursWho should attend: ACBH Staff, County Clinics, and Provider OrganizationsDescription: Post-go-live, training will focus on registration and enrollment. Additional details on the dates and time will be forthcoming. If you have any questions on training or need additional information on any aspect of the implementation process, please feel free to reach out to the SmartCare implementation team at ACBHSmartCare@acgov.org. Trainings
NOTE: Additional SmartCare Trainings will be scheduled. SUD Office Hours Tuesday & Thursday - 2:00pm - 2:45pm Please click the attached link to join the call. Click here to join the meeting Meeting ID: 221 236 292 175 Passcode: KFqMHS Download Teams| Join on the web Or call in (audio only) +1 415-915-3950,,290801767# United States, San Francisco (888) 715-8170,,290801767# United States (Toll-free)
MH Office Hours Monday & Wednesday - 3:00pm - 4:00pm Please click the attached link to join the call. Click here to join the meeting Meeting ID: 231 302 352 240 Passcode: Pq5sjp Download Teams| Join on the web Or call in (audio only) +1 415-915-3950,,334618237# United States, San Francisco (888) 715-8170,,334618237# United States (Toll-free)
OTP Office hours Tuesdays & Thursday from 7:00 to 8:00 AM Please click the attached link to join the call. Click here to join the meeting Meeting ID: 294 063 072 205 Passcode: hExgMG Download Teams| Join on the web Or call in (audio only) +1 415-915-3950,,157667008# United States, San Francisco (888) 715-8170,,157667008# United States (Toll-free) | ||||||||||||||||||||||||||||||||||||||||||||||||||||