providing mental health &
substance abuse  services for
the people of Alameda County ...  
   

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2000 Embarcadero Cove, Suite 400, Oakland, CA  94606
Phone: (510) 567-8100    Driving Directions

SmartCare

   

Announcements  

For SmartCare Memos, please visit Alameda County Behavioral Health Memos and Notices

Forms  

Forms available with No Instructions (NI) or With Instructions (WI). Example: MHS Client Registration Form (NI), MHS Client Registration Form (WI)


Resources & Reference Guides  


Manuals  


Training Videos


SmartCare End User Training (EUT) & Office Hours  

Who should attend: ACBH Staff, County Clinics, and Provider Organizations

Description: Post-go-live, training will focus on registration and enrollment. Service entry training for billing will be announced at a future date.

Additional details on the dates and time will be forthcoming. If you have any questions on training or need additional information on any aspect of the implementation process, please feel free to reach out to the SmartCare implementation team at ACBHSmartCare@acgov.org.

Trainings 

Date Time Topic Location Register on Microsoft Teams
3/5/2024, Tuesday 9:00am - 4:30pm SMARTCARE MHS SERVICE ENTRY TRAINING (In-Person Training) Alameda County Behavioral Health
1900 Embarcadero Cove, Suite 101, Brooklyn Basin Conference Room
Oakland, CA 94606
Click Here to Register
3/6/2024, Wednesday 9:00am - 4:30pm SMARTCARE MHS SERVICE ENTRY TRAINING (In-Person Training) Alameda County Behavioral Health
1900 Embarcadero Cove, Suite 101, Brooklyn Basin Conference Room
Oakland, CA 94606
Click Here to Register
3/7/2024, Thursday 9:00am - 4:30pm SMARTCARE MHS SERVICE ENTRY TRAINING (Virtual Training) Online Click Here to Register
3/12/2024, Tuesday 9:00am - 4:30pm SMARTCARE MHS SERVICE ENTRY TRAINING (In-Person Training) Alameda County Behavioral Health
1900 Embarcadero Cove, Suite 101, Brooklyn Basin Conference Room
Oakland, CA 94606
Click Here to Register
3/13/2024, Wednesday 9:00am - 4:30pm SMARTCARE MHS SERVICE ENTRY TRAINING (In-Person Training) Alameda County Behavioral Health
1900 Embarcadero Cove, Suite 101, Brooklyn Basin Conference Room
Oakland, CA 94606
Click Here to Register
3/14/2024, Thursday 9:00am - 4:30pm SMARTCARE MHS SERVICE ENTRY TRAINING (Virtual Training) Online Click Here to Register
NOTE: Additional SmartCare Trainings will be scheduled.

SUD Office Hours

Monday - Thursday - 2:00pm - 2:45pm

Please click the attached link to join the call.

Click here to join the meeting

Meeting ID: 221 236 292 175

Passcode: KFqMHS

Download Teams| Join on the web

Or call in (audio only)

+1 415-915-3950,,290801767# United States, San Francisco

(888) 715-8170,,290801767# United States (Toll-free)

 

MH Office Hours

Monday - Thursday - 3:00pm - 3:45pm

Please click the attached link to join the call.

Click here to join the meeting

Meeting ID: 231 302 352 240

Passcode: Pq5sjp

Download Teams| Join on the web

Or call in (audio only)

+1 415-915-3950,,334618237# United States, San Francisco

(888) 715-8170,,334618237# United States (Toll-free)

 

NOTE: Additional SmartCare Office Hours will be scheduled.