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We are pleased to announce that the CANS (Child and Adolescent Needs and Strengths) update implemented across the BHCS Systems of Care for Children, Transition Age Youth, Adults and Older Adults. The CANS is a comprehensive standardized, easy-to-use assessment tool developed by John Lyons, Ph.D., that:
- Provides multi-system partners with instantly understandable information about an individual's needs and strengths.
- Supports care planning, level of care decision-making and treatment recommendations
- Enables clinicians, supervisors, agency directors, and system administrators to effectively monitor progress and outcomes.
- Facilitates the linkage between the assessment process and the design of individualized service plans including the application of evidence-based practices.
On this website, you will find basic information related to the Alameda County CANS Initiative, including:
About - ALAMEDA TCOM COLLABORATIVE
Contacts
Important Note: We ask that ONLY System Administrators and/or Implementation Coordinators (the CANS “Lead” staff person in your agency) contact the following staff. ACBHD staff will re-direct clinicians and clinical supervisors to their own agency’s System Administrators and Implementation Coordinators for troubleshooting.
ACBHD Information Systems – IS Help Desk: 510 567-8181 Email:HIS@acgov.org Objective Arts Technology related:
- User Login/Passwords
- Updating & Activating Staff Accounts, Placements (PROGRAM NUMBERs), Roles
- Temporary Opening of Clients in OA
- Clerks Entering Data
- Why User Can’t Create an Assessment (certification not “valid,” wrong role)
- OA “bugs” or “error messages” (this will be forwarded to OA tech staff if cannot be resolved)
- Tickler Reports
- Roles (including assigning Lead System Administrator), Placements/PROGRAM NUMBER
Activating SmartCare Staff ID Accounts
Accessing ACBHD Portal to Attest
Registering on CANStraining.com
Training of Staff – Please contact your Assigned Coach
Clinical Content of the CANS
Client Engagement
Treatment Planning
Workflow
Staff Training, Train-the Trainer resources
TCOM framework
Documentation/ QA questions – Danielle Pence, QA, Danielle.Pence@acgov.org,
Policy & Procedures (is this PROGRAM NUMBER required? required timelines, how to document, etc.)
General CANS policy and operational questions
CANStraining.com
Error Messages/Bugs on CANStraining.com
Can’t find the exam I need to take
Locked out of system after failing final exams
Can’t remember my password or login on CANStraining.com
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