Wellness Recovery Resiliency

Wellness Recovery Resiliency - Overview

The BHCS Quality Improvement Department offers consultation in “how to” integrate culturally effective wellness practices into the culture and operations of county and contract programs. This webpage offers resources about TOOLS, RESOURCES and CONSULTATION that your program can use to build on its strengths and offer wellness practices that people-in-recovery need to live meaningful lives, guided by their own choices, in their communities.

Quality Improvement is about planning and introducing change; finding ways to understand “what’s working;” and making adjustments to sustain new innovation. So, practically speaking, the resources on this webpage will help your behavioral health program or organization build the wellness/recovery knowledge and skills of your providers, consumers and family members.

As you think about choosing tools or resources from this webpage please consider…

  • Promoting new learning starting with what is already known and practiced in your program
  • Choosing tools or curricula that are easily applied in daily work:
  • Working with “learning teams” of providers, consumers and family members when choosing new practices
  • Acting on your knowledge about what motivates and inspires your team
  • Being mindful of what will support sustaining new wellness practices


We invite you to browse through our resource library to find tools that will help you bring a new practice into your program:

Welcoming practices that support wellness and recovery for your providers, family members and consumers
Welcoming Toolkit

Tools you can use to talk about wellness and recovery with your team, staff, group
Motivation Quiz
Recovery Knowledge Inventory
Wellness Recovery Resiliency Poster – Focused Conversation

“Nuts and bolts” about mental health recovery (as defined by adults)
Stanislaus County – Eight Milestones of Recovery – Hurley and Carroll
What Helps, What Hinders Phase I Report

Surveys you can use to find out how your program is experienced by adults
Elements of a Recovery Facilitating System 16 FINAL
Recovery Enhancing Environment Survey

Steps to adopt a Appreciative Inquiry approach to problem solving
Appreciative Inquiry Summary
Appreciative Inquiry Powerpoint

How to support client transition through behavioral health care systems using clinically defined levels of care
Milestones of Recovery Dave Pilon

How to complete a mission statement with Wellness Center Consumers
How to Create a Wellness Center Mission Statement

How to set up operations in a consumer managed wellness center
Fidelity Assessment Common Ingredients Tool for Self Help Centers
MHCAN Santa Cruz Operations Manual
Principles and Elements of MHSA-funded Wellness Centers

Nuts and bolts on “how to” provide peer support
Carter Center 2009 – Pillars of Peer Support (see page 18)

Explain the history of self-help and peer support
Self Help Powerpoint Zinman 2006

How to build a wellness and recovery oriented program
Ragins’ Building MHSA Programs – 15 articles
Integrating Wellness Practices in Systems Culture and Operations – Powerpoint


We invite you to browse through our resource library to find websites with insightful and practical tips on a range of wellness topics:

About Mental Health Wellness and Recovery
SAMHSA’s Strategic Recovery-Support Initiative
SAMHSA’s “working definition of recovery”

SAMSHA-Funded Technical Assistance Centers (TACs)
Peerlink Technical Assistance Center, a project of MHA of Oregon
Consumer Supporter Technical Assistance Center - The Family Cafe
National Empowerment Center TAC
National Mental Health Consumers' Self-Help Clearinghouse
STAR Center (Support, Technical Assistance and Resources)

Wellness Oriented Mental Health Services – Research, Information, Advocacy
Boston University Center for Psychiatric Rehabilitation
The Center for Mental Health Services
National Mental Health Association
Evaluation Center at the Human Services Research Institute
Measuring the Promise: A Compendium of Recovery Measures, Volume II
National Council for Community Behavioral Health Care
University of Illinois, Chicago, National Research and Training Center

Cultural Responsiveness, Healing and Mental Health
How different cultures understand health and healing:

The Icarus Project
Independent Living Centers
International Center for the Study of Psychiatry and Psychology
Mental Health Recovery
MindFreedom International
National Mental Health Consumers' Self-Help Clearinghouse
Shared Decision Making in Mental Health Webinar
The Recovery Group

Supported Employment

Supported Education

Disability Rights
Americans With Disabilities Act
Disability Rights Activist
Job Accommodation Network

Trauma-Informed Care
Mental Health Peers
The Adverse Childhood Experiences (ACE) Study
NCTIC: National Center for Trauma-Informed Care
Healing Self-Injury blog
Western Massachusetts Training Consortium
Help and Healing from Violence

Legal Resources
Bazelon Center for Mental Health Law
National Association for Rights, Protection & Advocacy
National Resource Center on Psychiatric Advance Directives
Protection & Advocacy Agencies


Our goal is to help your program build on its strengths and increase the kinds of services and supports that people-in-recovery need to live meaningful lives, guided by their own choices, in their community. When using organizational change as a lever to improve quality its important to:
  • give your team a clear message about what is expected and
  • engage your team’s motivation and creativity.
Call us to get recommendations about the tools and resources you have found on this webpage. We will listen to find out what you want to change; talk with you about your program’s strengths; and support your thought about “next steps” that will make a practical, sustainable difference.


Margaret Walkover MPH, Director of Wellness Recovery and Resiliency
(510) 383-1781 or mwalkover@acbhcs.org

Transition at the Wellness, Recovery & Resiliency Hub
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