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Welcome to the Quality Assurance Office website!
We invite you to explore the pages within the Quality Assurance tab and give us your feedback by emailing QAoffice@acbhcs.org.
Who are we?
The QA Office of Alameda County Behavioral Health Care Services (ACBHCS) oversees the quality of services delivered to beneficiaries of the Mental Health Plan. The primary responsibility of the QA Office is to ensure that state or federal laws and regulations, and BHCS policies are met by all ACBHCS network providers of behavioral health care services. Examples of this Office’s responsibilities relating to delivery of services are to establish and monitor standards of: Clinical record documentation, notification to beneficiaries of their rights, final credentialing of MHP Network Providers, etc.
Although the QA Office implements the Department’s auditing and investigation functions, the ultimate authority for all final decisions is held by Executive Administration.
We are here to assist:
Newsfeed
2013
- October 9, 2013 Day Treatment/Day Rehabilitation Documentation Workshop, see Announcement
- August 22, 2013 Plan Development Clarification Memorandum to Master Contract Provider 8/12/13
- August 21, 2013 Informing Materials Packet translations available - see Informing Materials Page
- August 21, 2013 Med Consent Form translations available - see Medical Director’s Page
- August 21, 2013 MHP Provider Network Medi-Cal Training Date Added 10-16-13 - see Training Page
- August 2, 2013 Quality Assurance’s Annual Memo to All Providers
Please read for updates, reminders, and changes that affect Master Contract and MHP Network Providers, Click Here
- July 24, 2013 Launch of new QA webpages!
Quick Links 
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