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Medicare Part D
Med. & Pharmacy User Guide
Guidelines for Practices
Medication Consent
MIA Medication Program
Antipsychotic Monitoring
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Last Updated:  08/21/2007

Copyright © 2005
Alameda County Behavioral Health Care Services

 


BHCS Medication and Pharmacy User Guide  Printer Friendly Version

[ Table of Contents ] [ Directory ] [ Prescription ] [ Medication Formulary System ] [ Abnormal Involuntary Movement Scale ] [ Positive and Negative Syndrome Scale ] [ Psychoactive Medication Dosing Ranges ] [ Drug Distribution Policy and Procedures ]


Directory


Telephone Directory

Office of the Medical Director...................................................................................

 

(510) 567-8106

Karl D. Adler,  M.D..................................................................................................
        Medical Director.............................................................................................


FAX

(510) 567-8106
(510) 567-6850

Douglas Del Paggio, Pharm.D., M.P.A..........................................................................
        Director of Pharmacy Services......................................
....................................


FAX

(510) 567-8110
(510) 567-6850

Charles Raynor, Pharm.D.........................................................................................
        Clinical Pharmacist...................................................
......................................


FAX

(510) 383-1737
(510) 567-6850

National Medical Health Card
       
Help Desk  Line..............................................................................................
       
PA/Eligibility Fax Line......................................................................................
       
Urgent Line...................................................................................................

 

 

1-800-777-0074
(516) 403-2151
(516) 403-2150

Medi-Cal Stockton Direct Number..............................................................................

 

(209) 942-6030

Medi-Cal TAR FAX (Stockton)...................................................................................

 

1-800-829-4325

Poison Control.......................................................................................................

 

1-800-523-2222

BHCS Share of Cost Assistance................................................................................

 

(510) 383-1546

BHCS Medi-Cal Issue Date Assistance........................................................................

 

(510) 383-1546

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Pharmacy System Tips

Topic Procedures

REFILLS

A client can return for a refill when 75% of a 10-34 day supply or 82% of a 35-45 day supply is used.

 

LOST/STOLEN MEDICATION

The client’s physician must call the pharmacy, or indicate on the prescription backside that the patient’s medications were lost or stolen.

 

VACATION or TRAVEL SUPPLY of MEDICATION

The client’s physician must call the pharmacy, or indicate on the prescription backside that the client’s supply of medications is for vacation/travel.  One additional refill is the maximum amount that can be concurrently dispensed.

 

NON-FORMULARY PSYCHOTROPIC MEDICATION

The client’s physician must document on the prescription backside two trials of formulary medication in the same therapeutic class listed in the formulary.  Otherwise, the patient must be registered with the Office of the Medical Director @ (510) 567-8110 for prior approval.

 

NON-FORMULARY NON-PSYCHOTROPIC MEDICATION

The patient must be registered with the Office of the Medical Director @ (510) 567-8110, for prior approval

 

 

DENIED TARs

A copy of the denied TAR and prescription must be faxed by the pharmacist to PCN at (516) 403-2151 or (516) 403-2150.  The prescription will then be covered by BHCS.

 

AMOUNT PRESCRIBED DIFFERENT THAN AMOUNT APPROVED BY MEDI-CAL on TAR

 

The pharmacist will submit a “One Time Only” TAR requesting the different amount, with an explanation provided by the patient’s psychiatrist.

PRESCRIPTION NOT PICKED UP BY CLIENT

 

Call the client’s prescribing physician, or team members associated with the client.

MEDI-CAL SHARE OF COST

If a share of cost exists, it is requested that the pharmacist call BHCS Finance at (510) 383-1546 prior to prescription adjudication to check if all patient clinical services have been entered chronologically.

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Clinics/Community Support Centers
 
1 Alameda CSC

1429 Oak St., Alameda, CA 94501

(510)  522-4668

(510)  521-6729 FAX

2 Asian Community Mental Health Services

310 8th Street, Ste 201, Oakland, CA 94607

(510)  451-6729

(510)  268-0202 FAX

3 BACS

360 22nd St., Ste 650, Oakland, CA 94612

(510)  272-4797

(510)  839-1849 FAX

4 Bonita House

6333 Telegraph Ave., Ste 102, Oakland, CA 94609

(510)  923-0180

(510)  923-0894 FAX

5 BOSS North

1820 Jefferson St., Oakland, CA 94612

(510)  465-0881

(510)  465-5908 FAX

6 BOSS South

21761 Meekland Ave., Hayward, CA 94541

(510)  537-1413

(510)  582-2398

7 La Clinica de la Raza, Casa del Sol

1501 Fruitvale Ave., Oakland, CA 94601

(510)  535-6200

(510)  535-4169 FAX

8 CONREP

2060 Fairmont Dr., San Leandro, CA 94578

(510)  667-3950

(510)  667-3903 FAX

9.  Crisis Response Services North

568 West Grand Ave., Oakland, CA 94612

(510)  268-7837

(510)  451-4703 FAX

10. Crisis Response Services South

15750 Foothill Blvd., San Leandro, CA 94578

(510)  667-4901

(510)  667-4964 FAX

11. Criminal Justice MH

2060 Fairmont Dr., San Leandro, CA 94578

Santa Rita Jail, 5325 Broder Blvd., Dublin, CA 94568

(510)  667-3900
(510)  667-3903 FAX

(925) 551-6740
(925) 551-6727 FAX 

12. Dublin High School

8151 Village Parkway, Dublin, CA 94568

(925)  833-3300

(925)  833-3322 FAX

13. Eden CSC

2045 Fairmont Dr., San Leandro, CA 94578

(510)  667-7500

(510)  667-7711 FAX

14. La Familia Counseling Services

26081 Mocine Ave., Hayward, CA 94544

(510)  881-5921

(510)  881-5925 FAX

15. Guidance Clinic

2200 Fairmont Drive, San Leandro, CA 94578

(510)  667-3000

(510)  667-3005 FAX

16. Oakland CSC

7200 Bancroft Ave., Ste. 125, Oakland, CA 94605

(510)  777-3800

(510)  777-3806 FAX

17. Sausal Creek Outpt Stabilization Service

2620 26th Avenue, Oakland, CA 94601

(510)  437-2363

(510)  437-2366 FAX

18. Tri-City CSC

39155 Liberty St., Ste G710, Fremont, CA 94538

(510)  795-2434

(510)  793-3972 FAX

19. Valley CSC

3730 Hopyard Road, Pleasanton, CA 94588

(925)  462-3010

(925)  417-0947 FAX

 

- West Oakland Health Council Mental Health

2730 Adeline St., Oakland, CA 94607

(510)  465-1800

(510)  465-1508 FAX

20.  Woodroe Place 22505 Woodroe Ave., Hayward, CA 94541

(510)  537-1688

(510)  537-9222 FAX

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BHCS Administration

2000 Embarcadero Cove

Oakland, CA  94606

(510) 567-8100

Marye L. Thomas, M.D., Director

Karl Adler, M.D., Medical Director

Douglas Del Paggio, Pharm.D., MPA.

Director of Pharmacy Services

Charles Raynor, Pharm.D.

Clinical Pharmacist

 

Alameda Mental Health

1429 Oak St.

Alameda, CA  94501

(510) 522-4668

Said Shefayee, M.D.

Alan Cohen, M.D.

 

Asian Community Mental Health Services

310 8th Street, Suite 201

Oakland, CA  94607

(510) 451-6729

Tuong Vi Ta, M.D.

John Fong, M.D.

Tim Lukaszewski, M.D.

Karen Yun, M.D.

 

Bay Area Community Services

360 22nd Street, Suite 650

Oakland, CA  94612

(510) 272-4797

Neal Edwards, M.D.

 

BOSS North

1820 Jefferson Street

Oakland, CA  94612

510) 465-0881

Neal Edwards, M.D.

 

BOSS South

21761 Meekland Avenue

Hayward, CA  94541

(510) 537-1413

Neal Edwards, M.D.

 

Bonita House

6333 Telegraph Avenue, Suite 102

Oakland, CA  94609

(510) 923-0180

Floyd Brown, M.D.

 

Conditional Release Program (CONREP)

2060 Fairmont Drive

San Leandro, CA 94578

(510) 667-3950

Mcheko Graves-Matthews, M.D.

 

Criminal Justice Mental Health

5325 Broder Blvd.

Dublin, CA 94568

(925) 551-6740

Fred Rosenthal, M.D.

Said Shefayee, M.D.

Mcheko Graves-Matthews, M.D.

Anthony Coppola, M.D.

John Dupre, M.D.

Karen Gudiksen, M.D.

 

Crisis Response Services North

568 West Grand Avenue

Oakland, CA  94612

(510) 268-7837

Luisito Roxas, M.D.

Kermit Johnson, M.D.

Angela Callender, M.D.

 

Crisis Response Services South

15750 Foothill Blvd

San Leandro, CA  94578

(510) 667-4901

John Cotrufo, D.O.

Kermit Johnson, M.D.

Angela Callender, M.D.

 

Dublin High School

8151 Village Parkway

Dublin, CA 94568

(925) 833-3300

Catherine Felisky, M.D.

 

Eden Community Support Center

2045 Fairmont Drive

San Leandro, CA 94578

(510) 667-7500

Roger Mendelson, M.D.

Jerome Berney, M.D. (Child)

Luisito Roxas, M.D.

Alan Cohen, M.D.

Peter Lavalle, M.D.

 

La Clinica de la Raza

Casa Del Sol

1501 Fruitvale Avenue

Oakland, CA 94601

(510) 535-6200

David Flanagan, M.D.

Mariposa McCall, M.D.

Gloria Ramos, M.D.

 

La Familia Counseling Service

26081 Mocine

Hayward, CA 94544

(510) 881-5921

Daniel Kusnir, M.D.

David Flanagan, M.D.

Roger Lauer, M.D.

 

Oakland Community Support Center

7200 Bancroft Ave., Ste. 125

Oakland, CA 94605

(510) 777-3800

James Hinson, M.D.

Angela Callender, M.D. (Child)

Paul Opsvig, M.D. (Child)

Giridhar Reddy, M.D.

Bernard Sklar, M.D.

 

Tri-City Community Support Center

39155 Liberty St., Ste. G710

Fremont, CA 94538

(510) 795-2434

John Cotrufo, D.O.

Seema Sehgal, M.D.

Sui Kwong Sung, M.D.

 

Sausal Creek Outpatient Stabilization Svc

2620 26th Avenue

Oakland, CA 94601

(510) 437-2363

Stuart Gluck, M.D.

 

Valley Community Support Center

3730 Hopyard

Pleasanton, CA 94588

(925) 462-3010

Stanley Jung, M.D.

Catherine Felisky, M.D. (Child)

Harinder Auluck, M.D.

 

West Oakland Mental Health

2730 Adeline

Oakland, CA 94607

(510) 465-1800

Neal Edwards, M.D.

Clyde Martin, M.D.

 

Woodroe Place

22505 Woodroe Avenue

Hayward, CA 94541

(510) 537-1688

Neal Edwards, M.D.

 

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Psychiatrists
 
  SERVICE SITE MAIN PHONE # VOICE MAIL E-MAIL
Auluck, Harinder M.D. Guidance Clinic

Valley Community Support

(510) 667-3000

(925) 551-6851

(510) 667-3007 hauluck@acbhcs.org

 

Berney, Jerome, M.D. Eden Children’s (510) 667-7540 (510) 667-7546 jberney@acbhcs.org
Brown, Floyd, M.D. Bonita House (510) 923-0180 (510) 923-0180

ext. 27

floyd@bonitahouse.org
Callender, Angela, M.D. Oakland Children’s Center

North County Crisis

South County Crisis

(510) 777-3870

(510) 268-7837

(510) 667-4901

777-3893 acallendar@acbhcs.org
Cohen, Alan, M.D. Eden Adult

Alameda Community Support

(510) 667-7500

(510) 522-4668

(510) 667-7516 acohen@acbhcs.org

 

Coppola, Anthony, M.D. Criminal Justice (925) 551-6740 (925) 551-6740 coppola@acbhcs.org
Cotrufo, John, D.O. Tri-City Adult

South County Crisis

(510) 795-2434

(510) 667-4901

(510) 795-2477 jcotrufo@acbhcs.org

 

*Dupre, John, M.D. Criminal Justice (925) 551-6740 (415) 454-1461 x5680 jdupre@acbhcs.org
Edwards, Neal, MD. BACS

Woodroe Place

West Oakland

BOSS No

BOSS So

(510) 272-4795

(510) 537-1688

(510) 465-1800

(510) 465-0881

(510) 537-1413

(510) 272-4795  
Felisky, Catherine, M.D. Valley Children’s (925) 551-6851   cfelisky@acbhcs.org
Flanagan,  David, M.D. La Familia

La Clinica

(510) 881-5921

(510) 535-4170

 

(510) 535-6213

dflanagan@laclinica.org
Fong, John, M.D. Asian Community MH (510) 451-6729 (510) 451-6729 johnswf@acmhs.org
Gluck, Stuart, M.D. Sausal Creek Outpt Stabilization 437-2363   sgluck@telecarecorp.com

 

Graves-Matthews, Mcheko, M.D. Criminal Justice

CONREP

(925) 551-6740

(510) 667-3950

(925) 551-6741 mgraves-matthews@acbhcs.org

 

*Gudiksen, Karen, M.D. Criminal Justice (925) 551-6740 (925) 551-6741 kgudiksen@acbhcs.org
Hinson, James, M.D. Oakland Adult (510 777-3800 777-3847 jhinson@acbhcs.org
Johnson, Kermit, M.D. Crisis Services North

Crisis Services South

(510)268-7837

(510) 667-4901

 

(510) 667-4945

kjohnson@acbhcs.org
Jung, Stanley, M.D. Valley Community Support (925) 551-6851 (925) 551-6853 sjung@acbhcs.org
Kusnir, Daniel, M.D. La Familia (510) 887-0303

ext. 12 (T/R)

(510) 881-5921

(M/W/F)

(510) 861-8901

cell

Daniel_kusnir@yahoo.com

 

Roger Lauer, M.D. La Familia (510) 881-5921    
Lavalle, Peter, M.D. Eden Adult (510) 667-7500 (510) 667-7508 plavalle@acbhcs.org
Lukaszewski, Tim, M.D. Asian Community MH (510) 451-6729

 

(510) 869-6004 timl@acmhs.org
Martin, Clyde, M.D. West Oakland (510) 465-1800    
McCall, Mariposa LaClinica (510) 535-4170   mmccall@laclinica.org
Mendelson, Roger, M.D. Eden Adult (510) 667-7500 (510) 667-7507 rmendelson@acbhcs.org
*Moczulski, Raymond, M.D. Sausal Creek Outpt. 437-2363    
Opsvig, Paul, M.D. Oakland Children’s (510) 777-3870 777-3892 popsvig@acbhcs.org
Ramos, Gloria, M.D. LaClinica (510) 535-4170 (510) 535-6225 gmramos@laclinica.org
Reddy, Giridhar, M.D. Oakland Adult (510) 777-3800 777-3846 greddy@acbhcs.org
Rosenthal, Fred, M.D. Criminal Justice (510) 667-3900 (925) 551-6741 frosenthal@acbhcs.org
Roxas, Luisito, M.D. Eden Adult

Crisis Services North

(510) 667-7500

(510) 268-7837

(510) 667-7517

(510) 268-7387

lroxas@acbhcs.org
Sehgal, Seema, M.D. Tri-City Adult (510) 795-2434 (510) 795-2475 ssehgal@acbhcs.org
Shefayee, Said, M.D. Criminal Justice

Alameda Community Support

(925) 551-6740

(510) 522-4668

(925) 551-6738 sshefayee@acbhcs.org
Sklar, Bernard, M.D. Oakland Adult (510) 777-3800 777-3845 bsklar@acbhcs.org
Sung, Sui Kwong, M.D. Tri-City Adult (510) 795-2434 (510) 795-2474 ssung@acbhcs.org
Ta, Tuong Vi, M.D. Asian Community MH (510) 451-6729 (510) 869-6081  
Yun, Karen, M.D. Asian Community MH (510) 869-6004 (510) 451-6729 kareny@acmhs.org

*  Substitutes during absences  

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Pharmacy Network

ALAMEDA

 

 

Telephone

Fax

Longs Drug Store #250

885 A Island Drive

Alameda  94501

(510) 865-2155

(510) 864-7079

Longs Drug Store #255

931 Marina Village Parkway

Alameda  94501

(510) 523-3504

(510) 523-4938

Longs Drug Store #5

2314 Santa Clara Avenue

Alameda  94501

(510) 523-4929

(510) 523-3430

Webster Pharmacy

1553 Webster Street

Alameda  94501

(510) 522-3066

(510) 522-3669

BERKELEY

 

 

 

 

Longs Drug Store #210

1941 San Pablo Avenue

Berkeley  95003

(510) 841-8466

(510) 841-8470

Longs Drug Store #496

2300 Shattuck Avenue

Berkeley 94704

(510) 549-4255

(510) 549-4264

Longs Drug Store #353

1451 Shattuck Avenue

Berkeley  94709

(510) 849-0484

(510) 849-1041

CASTRO VALLEY

 

 

 

 

Longs Drug Store #278

3667 Castro Valley Boulevard

Castro Valley  94546

(510) 538-1227

(510) 538-3935

DUBLIN

 

 

 

 

Longs Drug Store #495

7201 Regional Street

Dublin  94568

(925) 828-3823

(925) 828-4942

EL CERRITO

 

 

 

 

Longs Drug Store #508

10650 San Pablo Avenue

El Cerrito  94530

(510) 527-5110

(510) 527-6138

Longs Drug Store #002

670 El Cerrito Plaza

El Cerrito  94530

(510) 524-5895

(510) 527-4938

EMERYVILLE

 

 

 

 

Longs Drug Store #553

4349 San Pablo Avenue

Emeryville  94608

(510) 653-0526

(510) 653-0560

FREMONT

 

 

 

 

Longs Drug Store #234

46445 Mission Boulevard

Fremont  94536

(510) 656-2467

(510) 438-0302

Longs Drug Store #3

4020 Fremont Hub Center

Fremont  94538

(510) 797-5505

(510) 797-3587

Longs Drug Store #49

35720 Fremont Blvd (Brookvale)

Fremont  94536

(510) 792-5100

(510) 792-2482

Longs Drug Store #467

2000 Driscoll Road

Fremont  94539

(510) 770-8571

(510) 770-8784

HAYWARD

 

 

 

 

Longs Drug Store #53

243 West Jackson Street

Hayward  94544

(510) 783-0330

(510) 786-2892

Longs Drug Store #472

22501 Foothill Boulevard

Hayward  94541

(510) 881-9474

(510) 881-9479

Medicine Chest

925 “B” Street

Hayward  94541

(510) 538-9711

(510) 538-3204

LIVERMORE

 

 

 

 

Longs Drug Store #64

1500 First Street

Livermore  94550

(925) 455-5580

(925) 455-5060

Longs Drug Store #397

4405 First Street

Livermore  94550

(925) 373-8124

(925) 373-4794

NEWARK

 

 

 

 

Longs Drug Store #494

35080 Newark Boulevard

Newark  94560

(510) 796-4050

(510) 796-2963

OAKLAND

 

 

 

 

The Apothecary

7200 Bancroft Ave., #268

Oakland  94605

(510) 638-7323

(510) 430-2860

Leo’s Day & Night

1776 Broadway

Oakland  94612

(510) 839-7900

(510) 844-0013

New Oakland Pharmacy

388 9th Street

Oakland  94607

(510) 763-3282

(510) 763-8077

New Oakland Pharmacy #1

333 9th Street

Oakland  94607

(510) 628-0368

(510) 628-0323

La Clinica de la Raza

3451 E. 12th Street

Oakland  94601

(510) 535-3375

(510) 535-4169

Midtown Pharmacy

201 3rd St., #102

Oakland 94607

(510) 451-0100

(510) 251-9467

Longs Drug Store #378

4100 Redwood Road

Oakland  94619

(510) 531-0602

(510) 531-4884

Longs Drug Store #007

175 41st  Street

Oakland  94611

(510) 658-3496

(510) 658-0772

Longs Drug Store #24

3320 Fruitvale Avenue

Oakland  94602

(510) 530-3156

(510) 530-1082

Longs Drug Store #319

2000 Mountain Boulevard

Oakland  94611

(510) 339-8535

(510) 339-8648

Longs Drug Store #375

3300 Webster Street

Oakland  94609

(510) 444-1275

(510) 452-2585

Longs Drug Store #493

5100 Broadway

Oakland  94611

(510) 654-1556

(510) 654-6529

Longs Drug Store #475

3236 Lakeshore Avenue

Oakland  94611

(510) 451-1753

(510) 451-1759

Longs Drug Store #386

344 20th Street

Oakland  94612

(510) 832-8384

(510) 832-0179

PINOLE

 

 

 

 

Longs Drug Store

1401 Tara Hills Drive

Pinole  94564

(510) 724-8880

(510) 724-1448

PLEASANTON

 

 

 

 

Longs Drug Store #251

4225 Rosewood Drive

Pleasanton  94588

(925) 460-8552

(925) 460-5147

Rite Aid #5944

2819 Hopyard Avenue

Pleasanton  94588

(925) 846-8345

(925) 846-6951

SAN LEANDRO

 

 

 

 

Longs Drug Store #232

699 Lewelling Boulevard

San Leandro  94579

(510) 351-0951

(510) 351-4526

Longs Drug Store #56

1188 E. 14th Street

San Leandro  94577

(510) 351-7957

(510) 351-5901

Longs Drug Store #469

14869 E. 14th Street

San Leandro  94578

(510) 351-2241

(510) 351-5972

Longs Drug Store #354

1401 Washington Avenue

San Leandro  94577

(510) 483-2810

(510) 483-8015

SAN RAMON

 

 

 

 

Longs Drug Store #211

2455 San Ramon Valley Blvd.

San Ramon  94583

(925) 820-7325

(925) 820-0241

Longs Drug Store #536

490 Market Place

San Ramon  94583

(925) 327-0435

(925) 327-0720

Longs Drug Store #348

9120 Alcosta Boulevard

San Ramon  94583

(925) 829-9335

(925) 829-7933

BOLD = MIA Program Pharmacy

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