The Alameda County Behavioral Health Care Services (ACBH) Finance Division is responsible for providing quality financial services by ensuring efficient and effective management of the public’s financial and physical resources.

Specific services:

  • Cost reports to the State Department of Health Care Services for Mental Health (MH) and Substance Use Disorder
  • Cost Settlements with Providers
  • Cost Report Training for Providers
  • Mental Health Cost Report audits and appeals
  • Compliance monitoring of Provider financial reports
  • Recoupment of funds for disallowed services

Specific services:

  • Intermediary with DHCS for Medi-Cal provider set-up within the DHCS provider systems
  • ACBH Billing/Claiming software system coordination and maintenance of provider, insurance and billing information set-up
  • Mental Health Plan fee-for-service provider claims processing
  • County clinic billing and revenue receipt processes (e.g., Medicare, insurance and Medi-Cal)
  • MH and SUD contracted provider billing activities and claims coordination
  • Client benefits and eligibility verification
    • Assistance with applying for client benefits (Medi-Cal, Health PAC and Uniform Method of Determining Ability to Pay (UMDAP))
    • Confirm status of benefits and troubleshoot complex eligibility responses with the ability to act as authorized representative with client consent
    • Substitute Payee Program (Sub-Payee)
      • Acts as the representative payee for clients connected with ACBH who receive Social Security Disability (SSDI) and/or Supplemental Security Income/State Supplementary Payment (SSI/SSP) benefits
      • Maintains SSDI, SSI/SSP, Medi-Cal and Medicare eligibility for clients enrolled in the Sub Payee Program
  • Provider training and support
    • MH and SUD client data collection training
    • Medi-Cal eligibility verification training
    • ACBH billing system data entry issues and report review requirements

Specific services:

  • General accounting including accounts payable and accounts receivable
  • Position control
  • Standard services agreements
  • Budget development, mid-year adjustments, and projections
  • Project and grant fiscal management
  • Revenue claiming, maximization, and management

Specific services:

  • Procurement of direct client services
  • Contract development and negotiations
  • Board letters
  • Contract renewals
  • Contract amendments
  • Contract monitoring
    • Monitor performance data and program reports
    • Conduct site visits
    • Track funds at reporting unit (RU) and purchase order (PO) level
    • Community-based organization (CBO) budget modification and tracking
    • Development and management of Mental Health Plan Fee-for-Service Provider Network contracts

Specific services:

  • Intra-departmental planning, managing, directing and coordinating facilities used by ACBH staff or the Department’s direct services
  • All matters concerning these facilities and building activities including design/build of new suites or facilities, security, parking and shuttles
  • Relocations of ACBH staff in County-owned or leased facilities
  • Coordination of capital projects with the County’s General Services Agency (GSA)
  • Implementing new or extending leases for the Department’s non-County facilities

Fiscal Year 2022-2023 ACBH Budget $653 Million

  • $462 million to community-based organizations that provide mental health and substance use disorder services which is approximately 71% of the total budget
  • $55 million to county-operated clinics and client services
  • $136 million to administration and operating costs

Additional Information

ACBH Final Approved Budgets

Financial Services Leaders


Cecilia Serrano

Finance Director
Rickie Lopez

Rickie Lopez, MBA

Assistant Finance Director

Mandy Chau

Director, Audit & Cost Reporting

Lisa Moore

Director, Billing & Benefits Support
Alycia Young

Alycia Young

Manager, Facility Development

Jill Louie

Director, Budget & Fiscal Services
Wendi Vargas

Wendi Vargas

Director, Contracts